16/10/2025
CMA
It’s likely you’ve seen in the news over the last few days about the Competition and Markets Authority (CMA) report suggesting some changes they’d like to see moving in the veterinary sector, which we welcome.
Here at Estuary Vets we like to think of ourselves as a socially conscious, progressive, independent practice and we’re proud to say that we already had most of this guidance in place.
Here’s a little reminder:
⁃A comprehensive price list for all our services is available on our website and has been since day one. We can also provide these on the phone on request.
⁃Healthcare plan savings are readily available via the link on our webpage.
⁃Our cremation pricing is transparent as we work with our local provider (also an independent pet cremation service). In advance or during a euthanasia consult we can discuss the best choice for you and your companion with dignity and compassion.
⁃We provide estimates for all major procedures and where possible try to for chronic care plans as well. However, if you feel unsure or would like more guidance around costs, please do feel free to ask.
⁃Our written prescription fees are already area leading in terms of affordability and have now been streamlined for simplicity adopting the £16 cap. Those on our Wellness Plan continue to receive written prescriptions for preventative medications free of charge.
⁃We proactively highlight the use of online pharmacies and written prescriptions, but also try to keep our medication prices competitive to treat acute conditions and for those pet’s chronic conditions whose owners prefer the reliability of in-house medication.
We value your support in buying medications directly from us. The majority of online pharmacies are owned by the same large corporate groups as the large chains of veterinary practices and they can afford to undercut independent practices and often sell medications cheaper than our own wholesale purchase prices. It is a challenge!
As your local, independent vets, Estuary Vets would like to thank you for your ongoing support. We are happy discuss any concerns your might have regarding the CMA report.