15/04/2026
Full Time Veterinary Receptionist
Eye Veterinary Clinic (EVC) is looking for an enthusiastic person to expand our friendly front of house team even further, looking after our clients and referring vets. This role is full time working four days a week, 8.30 – 6.30. Vision is our Mission, and we aim to always provide exceptional service to our patients, their families and referring vets, here at our busy specialist veterinary ophthalmic centre in beautiful Herefordshire.
Our friendly receptionists are the face of EVC, ensuring our patients, clients and referring vets always receive an excellent standard of service. As part of a team, you will take initial telephone calls from both clients and referring vets, make appointments and welcome visitors to the practice. You will also manage incoming emails, complete client paperwork, take payments for invoices, process repeat prescription requests, maintain client records on our database, scan and file documents appropriately, (including GDPR related information), and liaise with referring veterinary practices.
No specific veterinary experience is required; however, the successful candidate will combine natural compassion and care with an organised and thorough approach. We will offer full training for the right applicant and offer a supportive environment for them to develop in this role.
We offer a competitive salary, 4% company pension contributions, private health cover, life assurance, cash plan, employee assistance programme, free onsite parking and two acres of beautiful orchard to enjoy and relax in.
Exact shifts and days to be agreed. Currently no weekend shifts are required.
Experience & Skills:
• Maths and English GCSE (required)
• Reception (preferred)
• Customer Service: (Preferred)
Please email Lisa Willis with CV to [email protected]
Closing date for applicants: 30/4/2026