The UK's Long-Established Animal Care Company. Pet, animal care and pet transport services via professional pet carer franchised branches.
Dog walking, pet care, cat visits, dog boarding, pet taxi and animal ambulances. Welcome from Ann and Iain, co-managing directors. Animals at home is a pet care franchise company formed in 2003 to provide first class animal care services from franchised branches throughout the UK. Branches are small businesses owned by a pet carer franchisee. New franchisees receive industry-leading start-up, trai
ning, mentoring and ongoing support: from before they become an operational pet carer and right through their franchisee career. Animals at Home is owned by co-managing directors. Ann has vast experience in sales and franchising co-ordination, business and franchise start-up and new business owner mentoring; as well as being the former general manager of Animals at Home. Iain had early careers in military and civilian law enforcement but joined the company as a franchisee only two years after it was established. He later joined the management team as a trainer / mentor to new franchisees but that soon developed in to becoming the training, support and compliance manager. Iain still owns a very successful branch. Ann and Iain purchased the company in 2019 on the retirement of the founding directors. Their huge experience in the franchise industry and pet care industry with current 'hands-on' work, training, support and professional development means Animals at Home continues to grow and develop, and remains the premier animal care franchise company for the UK. A word from our wonderful franchisees. From a small pet to a smallholding we offer a variety of services based around your animals needs designed to make their lives more comfortable while you are away. If you are at work all day or just too busy, we can offer guaranteed visits to homes to ensure that feeding takes place when needed, dogs are walked and other animals are catered for. As part of the service when looking after the pets at home, we can also water plants and ensure that when our customers are away on holiday or business, that the property is secure. If you are planning a holiday or business trip and do not want to put your pets into kennels or a cattery, then we can help. We can react to emergency situations 365 day's a year to assist all owners that require our services. We are fully insured and all our carers are security checked. We also provide Pet Taxi/Animal Ambulance that will collect your pets and transport them not only to the vets, dog parlour but also beyond. Our Pet Taxi/Animal Ambulances now carry a microchip reader for identifying an animal that has been lost. We have branches throughout the UK capable of dealing with your pets in a professional, yet friendly manner.
05/10/2025
Tired of lead pulling, barking, or bad recall?
Animals at Home offers 1-to-1 positive reinforcement dog training to help you understand your furry friend and build a lasting bond.
Book your private session with a qualified trainer today!
WARNING ⚠️ Don't just let the dogs out after a period of high winds...check all fencing is secure first.
Stay Safe everyone
29/09/2025
🎉🎂🐾 We’re officially 1 Year Old Today! 🐾🎂🎉
On this day in 2024, Animals at Home Mendip started its journey — and what a year it’s been!
* Dozens of pets cared for 🐕🐈🐇
* Hundreds of walks and visits 🚶♀️
* Miles travelled around Mendip and adventures across the country🚗
* And countless cuddles along the way 💙
A massive thank you to every client who’s trusted us with their furry family. We couldn’t have done it without you. 🐾
Here’s to many more years of wagging tails, purrs, and happy memories. 💐
We’re so grateful to Emily, Hugo’s mum, for this amazing feedback 💚
👉 “The whole process of pet care was seamless with Claire. When our regular pet sitting let us down at the last minute, Claire was quick to offer help. Professional and super friendly, Claire has great knowledge of dogs and placed our lab Hugo with the perfect couple for a two week stay. Her communication was exemplary beforehand and the online system of payment easy to use. We loved getting daily updates everyday whilst on holiday from Hugo’s sitters, as well as photos of his adventures. His walks were varied and fun. He was clearly happy in his environment and it totally put us at ease as he is an anxious rescue dog. I would definitely recommend AAH Mendip 100% and will be using Claire’s services in the future for sure!”
💬 Reviews like this remind us why we love what we do – making sure your pets are happy, safe, and loved while you’re away.
🐾 Whether it’s boarding, sitting, walks, or transport – your pets are always in safe hands with Animals at Home Mendip.
'Congratulations to our New Franchise's for Rotherham and Isle of Wight having completed their Two-Day Vets Awareness Course'
24/07/2025
🐇💛 Farewell, Sweet Lola 💛🐇
We were recently honoured to support the gentle farewell of Lola, a much-loved rabbit who meant the world to her family.
Rabbits are such sensitive, intelligent souls—and the bond they share with their people runs deep. Saying goodbye is never easy, but we were able to help ensure Lola’s final journey was peaceful, dignified, and handled with the care she deserved.
Through our small animal cremation service, we offer a calm, respectful process tailored to each pet and their family’s wishes. Whether it’s a rabbit, guinea pig, hamster or another small companion, they matter just as much. 🌈🐾
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Animals at home is a pet care franchise company formed in 2003 to provide first class animal care services from franchised branches throughout the UK.
Branches are small businesses owned by a pet carer franchisee. New franchisees receive industry-leading start-up, training, mentoring and ongoing support; from before they become an operational pet carer and right through their franchisee career.
Animals at Home is owned by co-managing directors. Ann has vast experience in sales and franchising co-ordination and start-up, as well as being the former general manager of Animals at Home.
Iain had early careers in military and civilian law enforcement but joined the company as a franchisee only two years after it was established. He joined the management team as a trainer / mentor to new franchisees but that soon developed in to becoming the training and compliance manager. Iain still owns a very successful branch as a franchisee.
Ann and Iain purchased the company in 2019 on the retirement of the founding directors.
Their huge experience in the franchise industry and pet care industry with current ‘hands-on’ work, training, support and professional development means Animals at Home continues to grow and develop, and remains the premier animal care franchise company.
A word from our wonderful franchisees.
From a small pet to a smallholding we offer a variety of services based around your animals needs designed to make their lives more comfortable while you are away.
If you are at work all day or just too busy, we can offer guaranteed visits to homes to ensure that feeding takes place when needed, dogs are walked and other animals are catered for.
As part of the service when looking after the pets at home, we can also water plants and ensure that when our customers are away on holiday or business, that the property is secure.
If you are planning a holiday or business trip and do not want to put your pets into kennels or a cattery, then we can help.
We can react to emergency situations 365 day's a year to assist all owners that require our services.
We are fully insured and all our carers are security checked.
We also provide Pet Taxi/Animal Ambulance that will collect your pets and transport them not only to the vets, dog parlour but also beyond.
Our Pet Taxi/Animal Ambulances now carry a microchip reader for identifying an animal that has been lost.
We have branches throughout the UK capable of dealing with your pets in a professional, yet friendly manner.