Riverport Vets

06/06/2026

Posted at the request of a lovely client, who, we might add, is always a pleasure to see with the gorgeous Rosie and Woody ❤️

"May I please convey my heartfelt, sincerest gratitude to Vet Chloe and the two lovely Receptionists on duty late yesterday afternoon.

At 4.30pm I was in the middle of a paddock, fixing the fencing, when one of my spaniels began crying, running in circles with his head on one side, and shaking his head frantically. Uh oh. Grass seed. I managed to catch him (he’s a very sensitive little soul, terrified of the world) and very gently lifted one ear flap. Sure enough, right in his ear was a big, fat grass seed. I gently pulled it out and thought to myself, phew that’s just saved me a week’s wages. But no. He continued to cry and run around in circles with his head on one side. Yikes! I rang Riverport Vets straight away. I’ll be honest, I was beginning to panic.

The lovely Receptionist was so kind and reassuring. She said those three magic words: come straight in. Within seconds, both dogs were loaded, equipment loaded and off we drove, in Friday rush hour traffic to St Ives. Upon checking in, I found the waiting room alive with bouncy young retrievers and knew this would trigger all sorts of issues for my little chap. But I didn’t need to worry. The Receptionist had checked our notes and knew my spaniel was very nervous. She guided me around to the back door and Vet Chloe was waiting for me. After a quick de-brief of events, my little chap was taken away for investigation. Upon his return, I was shown the remainder of the grass seed they had just extracted from his ear. They had checked his other ear and all four paws. All clear. Summer with Spaniels – it’s a day to day drama!

A huge THANK YOU to Vet Chloe and the two lovely Receptionists on duty. First Class service. Excellent treatment to both dog and owner. Second to none. I am so sorry it happened late on a Friday afternoon, just as you were all hoping to go home. Thank you! And the cherry on the cake? I didn’t have to pay a thing. It was my free Vet Consult under our Healthy Pet Plan. A-MAZ-ING! Thank you."

01/06/2026

What a treat on a Monday morning! Meeting gorgeous, friendly little Wallis the westie puppy ❤️

19/05/2026

Gorgeous little Rodney (Ben and Nadia's dog) turns 12 today! Happy birthday, Rodders, you are one special and very loved little man ❤️

23/04/2026

This week we’re celebrating National Veterinary Receptionist Week – and we couldn’t be prouder of our incredible front-of-house team here at Riverport Vets 💙

Our receptionists are so much more than the friendly voices answering your calls or the welcoming faces at the desk. They are the calm in the chaos, the ones who help triage urgent cases, offer reassurance during difficult moments, and keep everything running smoothly behind the scenes.

They listen when you’re worried, support you when emotions are high, and work tirelessly to make sure every pet and owner receives the care they need. Their role requires compassion, resilience, organisation, and a genuine love for animals and people alike.

The photo below features just three of our wonderful team – Jasmine, Rachel and Karolina – kindly agreeing not to hide from the camera this time! 📸 They do a brilliant job representing the care and dedication shown by all of our receptionists every single day

Please join us in saying a huge thank you to our amazing reception team this week. We truly couldn’t do what we do without them 🐾

21/04/2026

⚠️Important information - for clients who travel with their pets ⚠️

As you will know, after Brexit the pet travel rules changed and UK vets could no longer issue EU pet passports for travel to the EU, instead moving to the Animal Health Certificate (AHC) system.

It has been possible for pets to travel to and from the UK and EU on an EU passport issued from another country. We know that many of our clients hold French or other EU passports for their pets and travel on those instead of having an AHC issued.

Unfortunately, from tomorrow, this is no longer allowed. Pets will not be able to enter EU countries when travelling from the UK using an EU passport. They must hold a valid AHC.

Any clients planning upcoming travel using an EU passport must take note of this change and book an appointment for an AHC to be issued.

We understand this change comes with a lot of added cost and inconvenience for those who like to travel with their pets but please note this is a government decision and not a change we have implemented ourselves.

26/03/2026

At Riverport Vets we welcome the recent report from the Competition and Markets Authority (CMA), particularly the focus on improving transparency around veterinary pricing and prescription charges.

As an independent, family-run practice, clear and open communication about costs has always been important to us. Since we opened, our pricing has been readily available, and we’ve always aimed to ensure clients feel informed and confident when making decisions about their pet’s care.

The proposed prescription charge cap is also in line with what we already offer, reflecting our commitment to fair and reasonable pricing.

We’re especially supportive of the move towards better price comparison tools across the industry. We believe this will help highlight the value of independent practices like ours, where we often provide competitive pricing alongside a personalised, consistent level of care. Many of our clients come to us after comparing options or seeking a second opinion, and we’re proud of the trust they place in us.

If you have any questions about these changes, or about any aspect of your pet’s care and treatment costs, please feel free to get in touch with our team — we’re always happy to help.

28/01/2026

APPLICATIONS CLOSED - Thank you to everyone who has applied.

🐾 We’re Hiring – Veterinary Receptionist 🐾

Riverport Vets are looking for an enthusiastic receptionist to join our small, supportive, friendly team.
This is a fast-paced and rewarding role, where you’ll be supporting clients through all aspects of pet ownership, always delivering the highest level of care, compassion, and professionalism.

The role includes:
• 37 hours per week
• One in four Saturday mornings
• A busy front-of-house position in a caring veterinary environment
• Good IT skills and strong organisational skills are a must.

We offer great benefits - competitive salary, private health insurance, holiday allowance and enhanced pension contributions.

If you’re organised, confident, and thrive in a people-focused role, we’d love to hear from you 🐶🐱

To apply or for the full job description:
Please email Michelle at [email protected]

Please note: Facebook Messenger applications will not be monitored, so please apply by email only.

16/12/2025

Please note that the practice will be closing early at 4pm tomorrow.

Our staff have worked incredibly hard during 2025, as they do every year, and tomorrow evening is time to show our appreciation with some festive food and gifts ✨

In an emergency please contact Huntingdon Vets Emergency Service on 01480 52222

10/12/2025

08/12/2025

This earring has been found in our car park.

Hopefully we can find its owner who may be missing it 🤞