01/05/2026
π We're Hiring! Come join our team! π
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πΎ Why we do what we do
At Woolton Vets, we believe veterinary care is about more than treating pets β itβs about caring for people during some of the most important moments in their lives. We create a place where clients feel supported, understood, and genuinely cared for.
πΎ How we bring this to life
Through strong relationships, a supportive team, and a warm, welcoming environment. Our front-of-house team plays a vital role in creating calm, organised and compassionate experiences.
πΎ About the role
Youβll be the first point of contact β focused on the people behind the pets, youβll offer reassurance, build trust, and be a friendly, familiar face. This is a front-of-house, people-focused role, integral to the client journey.
πΎ What youβll be doing
β‘ Welcoming clients and their pets
β‘ Building strong client relationships
β‘ Managing appointments
β‘ Handling calls and enquiries
β‘ Taking payments
β‘ Supporting the smooth running of the front desk
β‘ Delivering excellent client care
πΎ Weβre looking for someone who is
β‘ Warm, friendly and naturally welcoming
β‘ Confident building rapport with people
β‘ Calm and organised in a busy environment
β‘ Compassionate, especially in emotional situations
πΎ Job Details
β‘ Hours: 32-38 hours per week, including every other Saturday morning 8.30am-1.30pm.
β‘ No Bank holiday work
β‘ Holidays: 6.6 weeks per year inclusive of bank holidays
β‘ Regular team events outside of work
β‘ Salary: Β£13/h to be reviewed after the first 6 months
π Jude who joined the team back in 2024 says 'I love being part of our front of house team. I love earning the trust of clients, building genuine relationships, and supporting them through their petsβ journey. Itβs so rewarding to make people feel welcome, reassured, and confident that their pets are in safe hands. The team are lovely, and it truly feels like one big family.'
β¨ If youβre someone who enjoys working with people, building trust, and being part of a genuinely caring independent practice, weβd love to hear from you.
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ππππ πͺπ½ ππ: πππππππππππ@πππππππππππ.ππ.ππ
Find out more
Website: https://www.wooltonvets.co.uk
Facebook: http://facebook.com/wooltonvets
Instagram: http://instagram.com/wooltonvets
