20/08/2025
✨🌈 Today was a really surreal and emotional day as we said goodbye to our little Paddy.
Leaving Phoenix Pet Cremations with him today felt strangely comforting the sun shone brighter and brighter as we drove home, almost as though it was guiding him back where he belonged.
I’ve used pet cremation services before, but nothing has ever compared to what Phoenix Pet Cremation did for us. From the very beginning, I spoke to the same lovely lady all the way through the process and that consistency made me feel so safe and understood, especially as someone who is neurodivergent. It felt like she was on the journey with us, every step of the way.
She was so kind, respectful, and genuinely caring. She gave Paddy fuss and love as if he were her own, which meant the world to me and especially to my daughter who was very attached to him. The setup was private and peaceful, a big soft bed, a beautiful backdrop, and flowers where we could lay him to rest. I was given as much time as I needed to say goodbye, take photos, and just be with him. Every step of the way she checked what I was comfortable with, even asking permission before touching him.
When it was time, we watched her gently carry him away. The way she held him, stroked his little face, and treated him with such dignity made me feel at peace knowing he was in safe, loving hands.
Being able to bring him home the very same day made all the difference ,I never had to spend a night without him. Tonight his urn, blanket, and favourite toys are beside my bed, exactly where he would always sleep. And I feel comfort knowing he’s home again.
The lady who took such greatPhoenix Pet Cremationsthankyou so much what a lovely compassionate kind person you are ❤️
I cannot recommend Phoenix Pet Cremations enough, they gave Paddy the send-off he truly deserved, and I’ll always be grateful. 💙🐾