01/04/2026
Veterinary Receptionist
We are looking for a receptionist to join our well established, independent practice based on the outskirts of Downham Market.
We pride ourselves with very high standards and very supportive staff.
We would be looking for someone to support our team of Receptionist’s on a part time basis:
Every Thursday and Friday 8:30am - 5:30pm and also be part of a 1:5 Saturday morning rota (3 hours).
Front of house is very important to us, being the first person you see, we need someone who is friendly, approachable and will welcome everyone with a smile. The suitable candidate will have the full support of the team but will also need to be able to work well independently.
The role will include:
* Welcoming and registering new clients
* Booking in clients and making sure they receive gold standard care
* Managing and booking appointments
* Communicating with clients on the phone, in person and by email
* Communicating with the team
* Answering the telephone, triaging voicemails and knowing how to deal with a range of enquiries
* Taking payments
* General tidy/cleaning of reception and waiting room area
* Setting up clients to our Pet Health Care Plan
* Registering Microchips on a database
* Administration duties which can include; filing, attaching documents to patient records, sending insurance claims and scanning paperwork
Previous reception work is essential but training and support will be provided for this role.
A full UK driving license is required.
Please send all covering letters and CV’s to Miss Siân Rowland (Practice Manager & Senior RVN) - [email protected]
The application closing date will be Friday 17th April and for any further information please email.
