
28/08/2025
Ugh, what a day!!!!!! 😡🙁. We're not fans of negativity, but it's been a challenging one. !!!!!! However, our new website is live, and we're loving it (thanks, Harvey @ Energise
www.bowwowwow.uk ) Please take a look at our Terms & Conditions on the website (also available in the salon) particularly the dematting policy, which hasn't changed. We believe in Humanity over Vanity and won't accept rudeness or abuse in the event YOU have neglected to brush your dog. Also, note the updated cancellation policy, which now requires payment of the FULL groom price for no-shows or late cancellations. We've lost £600 due to no-shows this last 10 days and appreciate your cooperation. Please also check our December cancellation policy, which requires more notice than the normal 24 hours 🙁 for obvious reasons. If you have any questions/clarifications please message me directly or see me in the salon. 🐶🐶🐶. Once again a trillion hearts for 99.9% … you are amazing ❤️❤️❤️❤️❤️❤️❤️❤️❤️