07/03/2025
Information regarding automated Text (SMS) appointment reminders from our system:
It has been brought to our attention that text reminders for upcoming appts list Dr F's name even if the appt is not with him (tech appts, blood draws, injections, surgery rechecks, etc). Please note that if you scheduled a tech appt, your pet is not seeing Dr F, even though the reminder says it is with him. Information is auto-populated by the software and we are told cannot be customized. We apologize for any confusion.