Over 10 years of professional experience. Text or call to schedule: 423-368-0783 Important information about the salon and our services/ Frequently asked questions
About the Salon:
Opened in April 2021 by Reanna Brock and her husband Geoff Brock. Zen Spa for Dogs is a spa experience like no other directly catered to your furry best friends. We are located on highway 411 in downtown Etowah, directly next to the GEM theater. We are a very safe, clean, and relaxed facility. We focus on the dogs needs and comfortability first and foremost. We have knowledge and experience in dealing with all breeds. Groomers:
Reanna has been grooming professionally since 2013. She specializes in comfort over looks. Her main goal is that your dog feels good! She is able to skillfully complete any grooming tasks such as: hand scissored clips, breed clips, training puppies to be groomed, special handling for senior pets and etc. She is unable to take any new large dog breed clients (over 30 pounds) due to physical restrictions. She grooms by appointments only Mondays, Tuesdays, Thursdays, and Fridays. Her phone number is 423-368-0783. Products and shampoos:
We use high quality shampoos and conditioners that are ph balanced for your dogs skin. We use cosmetic grade, luxury brands like Hydra and Chris Christensen. We have a variety of shampoos that we can select from for each pet depending on their skin, fur, and any allergies they may have. Our finishing sprays and colognes are also ph balanced specifically for dogs. Cancellation policy:
We ask that if you do need to cancel or reschedule your appointment that you please provide us with at least 24 hours of advanced notice. Services/Appointments:
We are a full service grooming salon that works by appointment only! Our full groom includes: a minimum of two baths with a Ph balanced shampoo for dogs that is specifically selected for your dogs skin and coat needs, moisturizing conditioning treatment, external a**l gland expression if necessary, nails clipped and filed, brushing, ear cleaning and plucking, and all over body haircut. We also can provide just a bath and brush, nail trims, or ear cleaning. Please call for an appointment! Walk in Nail trims:
We are able to take walk ins for nail trimming and filing only. Remember, Reanna is unable to accept dogs over 30 pounds. All dogs MUST be flea and tick free for a walk in service. Fleas/ticks:
Zen Spa for Dogs is a flea free environment. ALL dogs that come into the salon with fleas will be given an all natural flea bath to rid them of fleas. No exceptions. Flea baths are $5-$20 depending on the size of the dog. Ticks will be removed as long as they are not in excess. (Example a dog that lives outside covered in ticks (more than 10) needs to be seen by a vet not a groomer). These precautions are to ensure that our facility stays flea and tick free to keep all our clients comfortable and happy. Hours and appointments times:
Zen Spa for Dogs does not have set hours. We work by appointments only. This means we do not work a typical 9-5. Sometimes we work 8-1. Sometimes it’s 10-6. We ask that all clients pick up their pets in a timely manner. We will always call when they are almost ready. We typically take our first dogs at 8. Parking:
Parallel Parking can be found at the front of the building or the side of the building on 7th street. Due to limited parking We ask that you do not leave your vehicles parked in excess of 1 hour. Please remember to have your pet securely leashed. We are on a main, busy road. Wait times:
Turn around times for grooming or bathing appointments vary. Typically a small dog is finished within two to three hours. Large dog turn around times vary depending on coat type, service type, and temperament. If your pet is more difficult to groom, needs medicated or flea baths, or is in a longer "fancy" haircut, it will take longer. We absolutely do not rush on any services and pride ourselves in keeping the dogs grooming experience stress free and comfortable. Dematting/Detangling:
We at Zen Spa will not hurt a dog to please a person. We practice humanity before vanity. We will not perform extensive dematting to your pets. A few small tangles are fine we are trained to remove them without causing pain to your pet. But dematting is very painful and stressful to the dog. If your dog is matted, we will shave the matting out. Often times this means a very short haircut. It is your job as a pet parent to keep your dogs brushed and combed out at home so we can do the desired length. We can not undo weeks or months of improper brushing. If you are having trouble with brushing, we offer free lessons. Bedding and kennels:
We have various kennels, X Pens and clean soft bedding to keep your pets comfortable and safe while they are here at the salon. Drying:
We do not use dangerous enclosed kennel dryers. All our drying areas are open and well ventilated. All dogs will be hand dried or dried with comfortable air (fans with warm air) if they will not tolerate the hand dryer. Cleaning procedures:
We use pet friendly cleaning supplies, and disinfect all areas and equipment between each pet. Potty areas:
Please allow your pets to relieve themselves at home before their appointments. However, we do always walk them during their appointment stay. We have an enclosed grassy patio for them to potty that is only accessible by us.
