08/27/2026
Today sucked.
I want to share something embarrassing and difficult, because transparency and honesty with my clients are incredibly important to me.
Unfortunately, during a groom today, I accidentally nicked a dog and the injury required veterinary care. As a groomer, this is one of the things we always hope never happens, but the reality is that accidents can happen, even when we are being as careful and diligent as possible.
The most important thing to me in a moment like this is always the wellbeing of your pet. I immediately made sure the client’s dog received the veterinary attention they needed. I cover all costs related to any injury caused by grooming, as well as not charging you for the groom, because your pet’s safety and care are my responsibility and ultimately I failed in that aspect.
I am incredibly grateful to Riverview Animal Clinic for fitting this pup in and providing care promptly, especially when they were already extremely busy today. Their compassion and willingness to help meant so much to me.
I never want an accident like this to happen, and I take every incident seriously. I continually do everything in my power to provide a safe, careful, and loving grooming experience for every pet who comes through my doors. When something unexpected does happen, however, I believe the right thing is to be honest, take responsibility, and make sure the pet gets the care they need.
Thank you to my clients for trusting me with your beloved family members. I don't take that trust lightly. ❤️🐾