10/29/2026
Happy National Cat Day! 🐱 Meet Milo, whose story reminds us how cats make such special companions and how our patients help us grow.
We would like to introduce Milo and his story! How changing what we do has helped him get the best care he deserves and needs!
Milo is sweet & loving when he is at home with his mom, Samantha, however when he comes to the vet, he is very fearful & fractious. His first dental procedure with extractions was about 6 months ago with Dr. Zayas. Dr. Zayas implemented Fear Free techniques, but he was still very scared. The dental procedure itself was successful & Milo went home. However, the amount of stress caused by getting the treatment played a large negative toll on Milo’s GI system for over a month. After recovering at home, lowering his stress levels, and assistance from Dr. Zayas, her team, Bemidji Veterinary Hospital, & mom’s TLC & attentiveness, Milo started to recover. There were still more dental treatments that were needed to be done. Milo’s dental was stagged for additional extractions a few months later.
In this time of healing for Milo, Dr. Zayas completed her Fear Free recertification & came across an article about a NIH study that was done in humans with surgeries, recovery, & having loved ones near before & after a procedure. The study showed that a patient who had loved ones with them, had a significantly shorter recovery time & perceived pain less than those who went the procedure alone. Dr. Zayas brought this to our medical director & got approval to present a new treatment plan for Milo to his mom. Dr. Zayas shared the NIH study & treatment plan for Milo’s next dental treatment to Samantha!
Samantha planned her time to be here at the hospital from start to finish. We started the appointment in our comfort room, Feliway calming oils, soft bed, quiet music, low lights. Our technician did the surgery check in & got all the information to start. Mom held Milo & sedation started with mom, once asleep, the team took Milo for his dental procedure with extractions. Before Milo started to wake up, he was already back with mom in our comfort room. Milo woke up with his mom & was able to go home visibly more comfortable.
Following the second procedure at home, Milo experienced some excessive drooling, which dissipated within a few days. There were no GI concerns experienced. Yay! He is eating, messy, but eating! This sweet boy is loving being home & snuggling with his mom!
What changed? Comfort, familiarity, support, lower stress! Dr. Zayas, the Bemidji Veterinary Hospital staff, & the owner all went above & beyond to support Milo for his best care in a way that met Milo where he was at!
To read the full article by NIH, follow the link posted in the comments: