04/06/2026
Sharing as a reminder - lots of people have been dropping off/picking up outside of the times mentioned without letting us know.
The timings given allow us time to clean/sanitise cages ready for new guests to arrive - particularly during busy periods where animals are going home on the same day as other animals coming in. Especially as we also doing this between running the shop and sorting deliveries, etc.
Small Animal Boarding Policy ⬇️ Please read!
Rabbits & Guinea Pigs MUST be brought in in a secure cat carrier
This applies unless arranged otherwise with a member of staff
Drop off:
Monday and Friday - between 4pm and 4:45pm
Wednesday and Saturday - between 3pm-3:45pm
Pick Up:
Between 9am - 10am.
This is to prevent your pets being stuck in their carriers for a long period of time.
If you are late you may be charged for an extra day.
If you are running late, need to change the day, or need to cancel please contact us via phone or messenger.
Hamsters/gerbils/caged birds, etc are not affected by this as they are usually in their own cage.