23/06/2026
🚨URGENT CLIENT UPDATE: Important Notice Regarding Appointments and Heatwave Precautions
To our amazing clients and patients, we are extremely sorry to share some difficult and unexpected news regarding our veterinary team.
As many of you know, our vet Miray departed the practice last week. In an unfortunate turn of events, our vet Carlo has now been taken unwell. We are wishing Carlo a very speedy recovery, but this means we are currently down to only our senior vet, Marcus.
🐾What this means for you and your pets:
Marcus is dedicated to providing the highest level of care, but one person cannot manage our usual caseload alone. Therefore, with the absolute best intentions for our patients' safety and well-being, we have no option but to CLOSE on SATURDAY and CANCEL all routine appointments and operations effective immediately.
🔹 If you have a routine appointment or surgery booked: Our team will be contacting you as soon as possible to reschedule. Please bear with us while we manage this administrative challenge.
🔹 If you have an emergency: Please call the clinic directly. We are strictly prioritising urgent and emergency cases during this time.
We are sincerely sorry for the inconvenience and any stress this may cause. This is the last decision we wanted to make, but we must ensure Marcus can safely focus on the pets who need him most.
☀️ Important Heatwave Reminder:
Please also remember that the government has issued official heatwave warnings. The extreme heat puts extra stress on your pets.
Keep your pets indoors during the hottest parts of the day.
Ensure they have constant access to fresh, cool water.
Never leave pets in hot cars or walk them on scorching pavements.
Watch closely for signs of heatstroke (heavy panting, drooling, lethargy).
Thank you for your understanding, kindness, and patience during this incredibly challenging week. We will keep you updated as the situation evolves.