What are the opening hours?

Monday 8:30am - 6pm Tuesday 8:30am - 6pm Wednesday 8:30am - 6pm Thursday 8:30am - 6pm Friday 8:30am - 6pm Saturday 8:30am - 1pm

Penbode Pet Veterinary Surgeons

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Stratton
Penbode Pet Veterinary Surgeons

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Small Animal Veterinary Hospital | Devon & Cornwall
24/7 Emergency & Critical Care
Zero Pain Award Accredited
Advanced Surgery & CT Imaging
Exotics
(1)

20/10/2026

🎃Halloween is almost here! 🎃

Swipe through for our top tips for keeping your pets safe and comfortable this Halloween

19/10/2026

🐾 Small Animal Reception Vacancy 🐾

We are looking for an enthusiastic, compassionate, and reliable individual to join our friendly Small Animal Reception Team at Penbode Vets!

Our front-of-house teams are the face and voice of our business, and this role is extremely valued within our practice. You will be responsible for ensuring both our clients and their pets receive a warm welcome and exceptional, professional care throughout their visit. This role can be fast-paced and high-pressured but is highly rewarding, fun, and no two working days are ever the same!

We pride ourselves on providing the best standard of care to both our long-standing and new clients, always ensuring we are personal, professional, and empathetic.

Shift Pattern & Working Hours
• Primary Role: Fixed days on Monday, Tuesday, and Friday (8:00 AM – 6:00 PM) based at our Holsworthy branch.
• Weekend Rota: 1 in 6 Saturdays (8:30 AM – 5:00 PM) based at our Stratton branch.

About the Role & You
The ideal candidate needs to be confident, committed, organised, and able to work well under pressure while delivering outstanding customer service.
• Experience in customer service, reception, or front-of-house roles is preferred, but full training will be given.
• A love for animals and a passion for pet health and care.
• Strong communication, multi-tasking, and administrative skills with good attention to detail.
• Good IT skills and computer literacy
• Ability to handle client enquiries with empathy and efficiency.

Key Responsibilities
🐶 Warmly meeting and greeting clients and their pets with an effortless smile.
🐱 Liaising with clients and the clinical team to ensure smooth patient care and effective service.
🐶 Booking appointments, managing practice diaries, and triaging calls.
🐱 Managing telephone, walk-in, and email enquiries.
🐶 Processing payments, handling cash, and managing client accounts.
🐱 Assisting with repeat prescription requests and dispensing medications under clinical guidance.
🐶 Promoting our health schemes, preventative care treatments, and retail products.
🐱 Completing key administrative duties to support our small animal clinical team.
🐶 Keeping reception and waiting areas tidy and in good order.
🐱 Opening and closing the practice on scheduled shifts.

What We Offer
We offer an excellent employment package including:
• Pension scheme
• Westfield Health and Rewards
• Staff discounts (T&Cs apply)
• Uniform provided
• Supportive team culture with structured training and cpd opportunities

How to Apply
If you are passionate about exceptional client care and want to play a key role in our Small Animal team, we would love to hear from you!

Please send all enquiries to Kat Alder: [email protected]
CVs and Applications should be submitted to both:
📧 [email protected]
📧 [email protected]

Closing Date for applications: 26.10.26

12/10/2026

Arthritis is a progressive condition and although it is not curable, there are several ways to improve your pet’s comfort and help them to lead a full and active life.

Symptoms such as stiffness, limping, struggling to jump and reluctance to walk can indicate underlying osteoarthritis – a painful condition caused by degeneration and inflammation of the joints.

We are on hand to help, please reach out and book today

10/10/2026

We’d be lost without them

Our pets can bring comfort, encourage us to get outside, help us stick to a routine, and remind us to slow down and enjoy the present.

Today, we’re celebrating all the little ways our furry friends can make life a little brighter and the positive impact they can have on our well-being.

08/10/2026

Do you recognise this cat?

This lovely girl was brought in to our Camelford branch yesterday. Found by the BP garage. She does not have a microchip.

We are keeping her safe at our Stratton surgery. Please call 01288 359500

07/10/2026

Firework season is coming, and now is the time to start preparing!

Calming plug-ins can help create a more relaxing environment for pets who may feel
anxious or unsettled by fireworks.

Starting them early gives them time to work before the loud bangs begin.

Speak to a member of our team if you need any pet calming tips.

01/10/2026

💙 VETERINARY RECEPTIONIST APPRECIATION DAY 💙

Today we celebrate our heroes in blue and all the amazing work they do!

From greeting you with a smile to providing support during challenging times, they truly are the heart of our practice.

So, to our reception team - thank you

💙 You are all superstars ⭐

Your patience, organisation, kindness and sheer dedication makes a huge difference every single day.

29/09/2026

We have unfortunately had a deceased blank and white, entire male short haired cat handed into our Stratton branch. No microchip or collar. Found at between Camelford and Bude. Please call us on 01288 359500 if you have any more information.

28/09/2026

📢 Bradworthy Branch – Early Closure - Tuesday 29th September

We’re sorry to let you know that, due to staff sickness, our Bradworthy branch will be closing early at 3:30pm tomorrow.

We sincerely apologise for any inconvenience this may cause.
If you need to collect medication, or anything else from our Bradworthy branch, please make sure you do so before 3:30pm.
Alternatively, collections can be made from our Holsworthy and Stratton branches.

📞 Our phones will continue to ring through to our other teams, so if you need any assistance, please give us a call and we’ll be happy to help.

Thank you for your understanding.

10/09/2026

We had Henry and George, the adorable Newfoundland puppies, visiting us! Aren’t they amazing? 🐾❤️

Address

Hillhead
Stratton
EX239AB

Opening Hours

Monday	8:30am - 6pm
Tuesday	8:30am - 6pm
Wednesday	8:30am - 6pm
Thursday	8:30am - 6pm
Friday	8:30am - 6pm
Saturday	8:30am - 1pm

Telephone

+441288359500

Website

https://www.penbodevets.co.uk/pets, https://linktr.ee/Penbodepetvets

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