30/06/2026
🐾POLITE NOTICE🐾
To help keep everyone safe and ensure your dog’s stay runs smoothly, please take a moment to read the following:
Dogs on Leads
All dogs arriving at or leaving the kennels must be kept on a lead before leaving your car and until safely back inside it. This helps keep your dog safe in the car park and ensures the safety of other dogs and owners.
Collars & ID Tags
Please ensure your dog arrives wearing a well-fitting collar with a current ID tag, as required by law.
Cleaning Up After Your Dog
Please pick up after your dog if they toilet in the car park or surrounding areas. We are happy to dispose of any bagged waste for you. If you don’t have a poo bag, simply let a member of staff know and we’ll gladly clean it up using our scoop.
Late Collections
We understand that delays happen – traffic, meetings running over, or even the sat nav taking you the scenic route! If you’re running late, please give us a call and leave a message to let us know your estimated arrival time. We’re often able to wait a little longer if we know you’re on your way. However, if we haven’t heard from you, we may have left once our opening hours have ended.
Extending Your Dog’s Stay
As we become busier, kennel spaces are becoming more limited. When you check your dog in, we’ll confirm your collection date. If your plans change and you need your dog to stay longer, please let us know as soon as possible—ideally before your scheduled collection day. Unfortunately, we cannot guarantee availability for additional nights, as we may already have bookings from other customers.
Thank you for your understanding and cooperation. Your help allows us to provide the best possible care for all of our guests
Just a little recap of opening times and contact details should anyone need to check booking etc.
Opening times:
Monday to Saturday
8am - 10am or 4pm - 5:30pm
Sunday
8am - 10am shut in the afternoon.
Office phone: 1308 488923
Email: [email protected]