10/27/2026
We’re Hiring: Full-Time Veterinary Receptionist
Railtown Animal Clinic | Grande Prairie, AB
Are you professional, organized, and dependable, with experience in a professional office environment?
Join the Railtown Animal Clinic team and help us provide excellent care to our patients and clients!
We are seeking a candidate with previous experience in a professional office setting, such as human medical, legal, or a related field.
Veterinary experience is an asset, but it is not required for the right candidate.
We are particularly interested in someone seeking long term, stable employment who wants to become a valued member of our team and grow with our clinic.
Position Details:
Position: Veterinary Receptionist
Employment Type: Full-time
Shift: TBD
Schedule: Weekdays, with occasional extended shifts and weekends
Location: Grande Prairie, AB
Key Responsibilities:
- Answer incoming calls, schedule appointments, and assist clients in person.
- Maintain accurate client records and manage appointment scheduling.
- Process payments and assist with administrative tasks.
- Communicate professionally and compassionately with clients, including navigating difficult conversations and emotionally sensitive situations.
- Work closely with veterinarians and veterinary technicians to support patient care and daily clinic operations.
- Adapt to changing priorities and assist with urgent patient needs when necessary.
- Maintain a clean, organized, and professional reception area.
- Complete general clinic cleaning duties as required.
- Assist with other duties to support the smooth operation of the clinic.
Required Qualifications:
- Previous experience in a professional office environment is required, preferably in human healthcare, a legal office, or a related professional setting.
- Excellent verbal and written communication skills.
- Strong customer service and conflict-resolution skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask, prioritize, and remain calm in a busy environment.
- Confidence handling upset clients, difficult conversations, and sensitive situations professionally.
- Comfortable working around animals and exposure to unpleasant smells, barking, and other typical veterinary clinic noises.
- Willingness to perform general cleaning duties as part of daily clinic operations.
- Flexibility to work occasional weekends and stay beyond scheduled hours when patient care or clinic operations require it.
- Dependable, accountable, and able to work both independently and as part of a team.
Our Ideal Candidate:
The right candidate understands that veterinary reception involves much more than answering phones. Our days can be unpredictable, patients may require urgent attention, and clients may be worried, emotional, or upset.
We are looking for someone who can think on their feet, communicate effectively, take initiative, and support the team when priorities change. This position requires flexibility, a willingness to help with tasks outside traditional reception duties, and a commitment to providing an excellent client experience.
Long term employment candidates are strongly preferred. We want someone who is committed to learning, growing in the role, and contributing to a stable, professional, and supportive team.
Veterinary experience is an asset, but we are willing to train the right candidate who brings the required professional office experience, a strong work ethic, and a genuine willingness to learn.
What We Offer:
- The opportunity to develop new skills in veterinary medicine.
- Meaningful work supporting pets, their owners, and our veterinary team.
- A team oriented environment where every role contributes to patient care.
- An opportunity to build a lasting career in a rewarding industry.
Benefits to be discussed.
How to Apply:
If you are professional, dependable, adaptable, and looking for a long term career opportunity, we would love to hear from you!
Please email your resume and a brief introduction outlining your relevant office experience and interest in a long-term position to:
[email protected]
We thank all applicants for their interest.
Only candidates selected for an interview will be contacted.
