Heart & Soul Pet Grooming

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United States
West Bend, WI
Heart & Soul Pet Grooming

🐾💜 1:1 Pet Grooming Services
🐾💜 Fear Free Certified

“We believe in giving your fur-baby the one-on-one attention they deserve.

Working thoroughly on each pet allows us to assist with their own specific needs, instead of juggling multiple at once.”

08/01/2025

September–December 2025 Books Are Now Open! 🐾💜

Just a quick reminder as books officially open — this block looks a little different than usual, as I’ll be heading out on maternity leave come November and December to soak up all the newborn snuggles with our baby girl. 🥹💕

My plan is to work through as much of October as I’m able, but like most things with pregnancy, I’ll be playing it by ear and listening to my body. If anything changes, I promise to keep everyone updated as best I can!

When the time comes for me to step away for maternity leave, Kenzie will be taking care of all full-service appointments with the help of Kayla! — and I truly couldn’t ask for better people to trust with your fur-babies care. They both already play such a huge role here at Heart and Soul, and I feel at peace knowing your pups will be in such loving, capable hands.

If you’ve already reached out to book — thank you so much for your patience! I go through every message myself and respond as quickly as I can. It just takes a little time to work through everyone’s requests, based on things like week rotation and service needs. So if you don’t hear back right away, please know I haven’t forgotten you! I’m working through them all and will get back to you within the week!
As always, Thank you all SO much for your continued support! 🥰

With love,
— Sierra💜

07/23/2025

A Little Life Update 🖤🐾

I’ve been pretty quiet on here lately, and I want to thank you all for your patience while I’ve taken some time to process a really heartbreaking few weeks. I unexpectedly lost both of my boys, Chester and Looey, just one week apart — and my world has honestly felt flipped upside down since.

If animals have one flaw, it’s that they don’t live long enough.
But I’d choose this heartbreak over and over again if it meant loving them one more time.

I’m beyond thankful for the support system around me — and for so many of you. Your fur-babies and your kindness have truly helped me get through some of the hardest days. I feel so lucky to be surrounded by people who truly get it.

And I have to give the biggest shoutout to Kenzie. From supporting me through health scares to helping me breathe through the grief, she’s been a true light in all of this. I couldn’t ask for someone better to trust with your fur-babies — especially as I begin stepping into the role of “mom” myself. 🥹💗

With that said, books will officially open August 1st for full-service appointments from September–December 2025. This block is especially important, as it includes my maternity leave — our sweet baby girl is due this fall, and I’ll be working as long as my body allows.

I’ll be taking all of November and December off to focus on her and soak in that new-mom life, but I’ll still pop in here and there to say hi and introduce her to you all. 🥹💗

Thank you again for all the love, patience, and grace you’ve shown me. It hasn’t gone unnoticed. 🐾💜
— Sierra

06/13/2025

Friday mood brought to you by Queen Beyaz ✨
This sweet girl has a tongue that’s always on display 😝👅🥰
She rocked her groom like a pro per usual, but by the last pic… the eye roll says it all.
“Enough paparazzi, please.” 😂💅

Hope your weekend is as sassy, sweet, and fabulous as Beyaz! 💜🐾

06/04/2025

📢 Quick heads up about messaging us!

If you’ve ever replied to one of our appointment reminder texts and didn’t get a response — you’re not being ignored, we promise! 💜

Those messages come from our automated reminder system, and we do not get notifications when replies come through. We only see when your appointment is confirmed!

📲 For all communication (questions, rescheduling, updates, etc.), please text or call us directly at 262-346-1414. This is our only monitored phone line.

You can also reach us through:
• Facebook Messenger
• Google/our website
• Email

I truly hope this clears up any confusion — we would never ignore you or miss a chance to connect on purpose. You and your fur-babies mean the world to us! 💜

Wishing all of you a wonderful night and an amazing rest of your week. Thank you all for being you! 🥰🐾

05/29/2025

Just popping in with some of the cute faces Kenzie got to love on recently 💕 Hope everyone’s having an amazing day!

Fun fact: Did you know petting a dog can actually lower your heart rate? Just one more reason we’re lucky to be surrounded by so much love every day 🐾💜

05/23/2025

🌸 Meet Judy! 🌸
This ridiculously adorable fluff is just 11 weeks old and already a total grooming pro!

Judy is a Bernese Mountain Dog pup who completely stole our hearts today!

It’s very common for puppies this young to wiggle, worry, or need breaks as we get them desensitized/comfortable with the process — but Judy? She soaked up every part of her session! 🥹

We couldn’t help but snap a few photos because… well… look at her 😭💗 this kind of cuteness needs to be shared. 💕

Judy, it was an honor to pamper you! We can’t wait to watch you grow. 💞

05/21/2025

Bandit had his very first spa day today, and big brother Levi was right there to show him the ropes during their family session 🛁🐾 Bandit might be only 7 months old, but he handled everything like a total champ—even the blow dryer, which can be the scariest part for most pups! So proud of this confident little guy—and clearly he’s been taking notes from his big bro 💜

05/15/2025

Hey fam! 💜
We’ve got some last-minute openings + extra availability this block—crazy what a difference it makes having two groomers now instead of just me! 😅🥰

Kenzie has been the sweetest addition to the shop, and we’d love to help get her schedule fully booked. If your pup is due for a groom, now’s a great time to grab a spot for a 1:1 session! 🐾

With us welcoming new clients again, if you’ve ever sent someone our way—thank you. 🖤 Word of mouth has always been the heart of this little salon, and it still makes the biggest difference. If you know someone looking for a gentle, 1:1 grooming experience, Kenzie and I would truly appreciate you passing our name along. Every referral helps us grow and keep doing what we love.
✨ You’ll get $5 off for every referral, just as a thank-you! ☺️

Feel free to message me with any questions or to grab a spot. I appreciate you all more than you know. 🥰

05/12/2025

A Day Late, But Never Short on Love…

Happy (belated) Mother’s Day to all the amazing mamas — to the humans, the fur-babies, the bonus moms, the grieving moms, the trying moms, and everyone in between. You are seen. You are loved. You are celebrated. 💜

And this year… I joined the club in more ways than one!

Last week, I became a mama to a tiny 4 week old orphaned kitten whose mother was tragically hit by a car. He’s been in my care around the clock — feedings, potty help, snuggles, and lots of cheering him on as he gains strength to become a healthy cat! That officially makes me a fur-mama of five!
(Yes, send caffeine and prayers.😅😉🤣)

And in even bigger news… I’m growing a little human of my own, arriving this fall! 🥰 Being a mother is a role I’ve always taken seriously in the salon — nurturing nervous pups, advocating for their needs, and making sure every pet feels safe and loved. But now, the word “mom” is starting to take on a whole new meaning.

This journey hasn’t been easy — physically, mentally, emotionally — but it’s growing me in ways I never expected. Thank you from the bottom of my heart to everyone who’s shown me patience and kindness as I try to balance it all.

So here’s to all the different kinds of moms — the ones with fur on their clothes and snacks in their pockets. You’re doing better than you think. 🥰

With love,
Sierra 💜

05/07/2025

💜💜May is Lupus Awareness Month💜💜
Purple butterflies, pups, and a purpose close to my heart.

Many of you know our grooming salon is a one-on-one space full of love, patience, and care—but what some don’t know is that much of that love stems from my mom. She’s not just my biggest supporter—she’s a fighter. She lives every day with lupus, a chronic autoimmune disease that often hides behind a smile but carries real, exhausting pain.

Watching her live with such strength, grace, and stubborn courage is what taught me how to care so deeply and show up fully—for my clients, their fur-babies, and the people I love. Her fight is my fight, and every May, I take a moment to shine a light on the strength of lupus warriors like her.

Now, let’s be real—it’s basically always Lupus Awareness Month in the salon.😆 Purple walls, purple tools… purple everything. But every May, we go extra purple—with special purple bandanas for our furry friends, and a deeper reason behind it all.

My mom is a Lupus warrior. Every day, she faces a battle that most people can’t see—but I do. Her strength, resilience, and heart are the foundation of so much of who I am and how I care for each pet that walks through my doors. Her fight is my fight.

So yes, we may already be drowning in purple, but this month, it means even more. It’s for her. And for every person silently living through pain, fatigue, and flare-ups while still showing up for life.

Let’s honor them, uplift them, and spread awareness like butterflies in bloom.💜

04/30/2025

Blaze and Rhys are feeling fresh after their spa day and ready to relax and snooze! 💤 Wishing everyone a good night from these two cuties!🥰

04/26/2025

Just popping in to wish everyone a wonderful weekend! 🥰
I also wanted to share a few of the sweet faces Kenzie has had the honor of working with lately.
I truly can’t say enough how lucky I am to have such a caring and genuine groomer by my side. Watching the love and patience she gives to each fur-baby has been such a gift — and seeing how much they adore her says it all!
I hope these sweet faces bring a smile to your day like they did mine!😍💜

As always, THANK YOU for trusting us with your precious fur-babies!🐾

Address

1020 E. Washington Street
West Bend, WI
53095

Telephone

+12623461414

Website

https://heartandsoulpetgrooming.com/#, https://g.page/r/CVVwy6-uiBiaEBE/review

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