10/29/2026
🐾 **A LITTLE BUSINESS OWNER RANT… WITH LOVE!** 🐾❤️
**First and foremost, this post is NOT directed at any one specific person!** This is simply a general message regarding an ongoing issue that needs to be addressed. Please don't take it personally! 💕
I try my absolute hardest to be understanding, flexible, and accommodating for my clients. Life happens, emergencies come up, and plans change. **TRUST ME, I GET IT!** ❤️
**BUT… the repeated no-call, no-shows are becoming incredibly frustrating!**
As a small business owner, when you don't show up, I don't get paid. That appointment could have gone to another pup needing groomed.
What makes it even more frustrating is when I go **OUT OF MY WAY** to accommodate someone with early drop-offs, special appointment times, or rearranging my personal and family schedule to make something work… **only to be left sitting here waiting on someone who never shows up!**
📱 **A SIMPLE PHONE CALL OR TEXT GOES A LONG WAY!**
Seriously, that's all I ask! If something comes up, just communicate with me!
Please don't leave me sitting here waiting and wondering when I could be spending that time with my family, another client, or handling other responsibilities.
And here's the thing… **I'm currently able to book SAME-DAY, if not NEXT-DAY appointments!** 🐶✂️ There aren't weeks of waiting to get your pup in, so there's really no reason to book an appointment you aren't planning to keep.
🚨 **EFFECTIVE IMMEDIATELY — NEW NO-SHOW POLICY!** 🚨
🐾 **After ONE no-call, no-show, a $25 deposit will be required to book ANY future grooming appointment.**
🐾 That $25 deposit **WILL go toward your grooming total** when you show up!
🐾 If you no-call, no-show again, **your deposit is NONREFUNDABLE.**
🐾 Please give at least 24 hours' notice when possible if you need to cancel or reschedule.
🐾 Early drop-offs and special scheduling accommodations are a COURTESY. Please respect the personal time I'm rearranging to make those appointments possible.
🐾 Continued no-shows may result in no longer being able to schedule appointments.
I understand emergencies happen, probably more than most, and I will ALWAYS do my best to work with someone who communicates with me. ❤️
**But being understanding and having a big heart shouldn't mean my kindness and flexibility get taken advantage of.**
I'm a small business owner, but I'm also a wife, a mom, and a person with responsibilities, bills, and a life outside of grooming.
I LOVE what I do, and I LOVE my clients and their fur babies! I don't want to have to enforce stricter policies, but unfortunately, I have to protect my time and my little business.
**I'm not asking for perfection. I'm asking for COMMUNICATION, CONSIDERATION, and RESPECT.** ❤️
To all my amazing clients who consistently show up, communicate, and support Sty'Lynn Pups & Cuts, **THANK YOU!** You truly mean the world to me! 🐾💕
**— Sty'Lynn Pups & Cuts LLC** 🐶✂️
