06/17/2026
We understand that life happens, and we always do our best to accommodate our clients. However, grooming appointments are very carefully scheduled throughout the day to ensure every pet receives the time, attention, and care they deserve.
When a client arrives late, it can create delays that affect multiple pets and appointments after yours. For this reason, we have a late arrival policy in place to help keep our schedule running smoothly.
Last-minute cancellations and no-shows also have a significant impact. Not only do they leave appointment times that could have been given to another pet in need of grooming, but they also directly affect our groomers’ income and livelihood.
We truly appreciate your understanding, punctuality, and communication. By arriving on time and providing adequate notice when changes are needed, you’re helping us provide the best possible experience for every pet and family we serve.❤️
Thank you!