05/01/2026
Important Update on Our Online Pharmacy — Please Read the Information Below and on the Flyer Below
This is a good time to remind everyone of our pharmacy policies. We are committed to providing streamlined, safe, and effective prescription services for your
pets:
You can fill your pet’s medications directly through our clinic.
You may utilize our trusted online pharmacy platform for home delivery and repeat
prescriptions.
If you wish to use another pharmacy, we are always happy to provide a written prescription for you.
Why Do We Require Written Prescriptions Instead of Approving Requests on External
Pharmacy Portals?
While we understand the appeal of online pharmacies, we do not approve prescription requests submitted through external pharmacy portals. Here’s why:
Prescription Integrity Accuracy: Written prescriptions allow us to carefully document
all medications for your pet’s ongoing care.
Efficiency for Everyone: External pharmacy portals often require extensive back-and-forth communication, duplicate paperwork, phone calls, and extra verification steps. This process is extremely time-consuming for our team and can delay your pet’s treatment. By providing a written prescription directly to you, we save valuable time and can better focus on patient care for all of our clients.
As an additional reminder, please give us 1-2 business days to fill all requests - this is time needed to verify approval with the vet and ready your medication or written script.
