08/26/2026
We have received several calls with questions on using the card reader.
Once you swipe card, hit 10.00 start. Then the little screen above will ask “do you want to disinfect tub?” Select yes or no. If select yes the screen will ask “is your dog out of the tub?” Select yes or no. Then it is ready to go.
If you slide card and don’t get the process started it will cancel your transaction. Yes, it may still show it went through on your end but usually the next business day it shows canceled.
If you start the process and have accidentally swiped your card twice and it took both transactions- now you have 20 minutes instead of 10 minutes.
Once you get it to work, I promise the next time will be easier.
Using cash seems to be the easiest.
💳📣Card users
After you insert/tap/swipe card- once approved you have to tap 10.00/Start on the credit card reader in order for it to add your minutes.
Tap the top left section on credit card reader.
Then your credits will be loaded and you can start the process- see small screen above credit card reader for next step.