08/03/2025
If we could just take a moment to talk about time management. This has been a serious ongoing issue. A struggle for almost 3 1/2 years. Basically, since Bubbles And Paws opened.
Please don't misunderstand, I am extremely grateful and honored to have so many outstanding clients. I wouldn't be here without you. We just need to iron out a few wrinkles to make everybody's visit a bit smoother.
Bubbles And Paws is operated strictly by appointment only. And to make that a little clearer, the door is answered at designated and confirmed appointment times only.
This is for the safety of any grooming or boarding dogs at play or simply lounging on the couch.
To keep your pets as safe as possible from the rude turn arounds in the parking lot and the 261 traffic, the doors remained locked and are opened at your designated and agreed on drop off and pick up times ONLY. Again this is for boarding or grooming.
Stopping unexpectedly to answer the door, whether that be 5 or 10 minutes early or late several times a day causes time management issues, safety issues, and grooming quality issues.
Not to mention it's physically exhausting.
The times you are given for drop off and pick up, whether that be for boarding or grooming are not suggestions.
The thought behind not wanting to be late is greatly appreciated.But please wait in the safety and comfort of your vehicle before entering at your designated time. I strongly suggest using your cell phone for an accurate time rather than your vehicle clock.
Your grooming pick up time is given to you when you schedule and confirmed at drop off. If you have a conflict and haven't notified and secured other arrangements before dropping off, there may be a chance you have to reschedule if Bubbles And Paws can not accommodate your request.
Boarding dogs are given 2 options for drop off and pick up. When you drop off for boarding, your pick up day and time is confirmed.
Should your agreed on drop off or pick up change for any reason please confirm your changes with Bubbles and Paws. Just be aware this change will be at the convenience and availability of Bubbles And Paws.
Moving forward , there will be late fees and inconvenience fees.
Please reach out to Nanny Laurie for any questions or concerns.
Thank you for your understanding.