08/19/2026
Being of Service
You’ll hear me use that phrase quite a bit.
“We look forward to being of service.”
“Thank you for allowing us to be of service.”
“Honored to be of service.”
And while those words have become part of the way we communicate with our clients, they represent something much deeper here at Ridgeview Equine Transport.
Being of service is one of our core values.
When Erica and I were deciding what we wanted Ridgeview to be, a lot of that thinking came from our own experiences.
We’ve been the people handing our horses over to a transporter.
We’ve seen the things that made us feel comfortable — and the things that left us wondering what was happening with our horse.
And we kept coming back to one question:
If this were our horse, what would we want?
The answer wasn’t simply transportation.
It was service.
Because when you spend your hard-earned money on something, you’re not just paying for the product. You’re paying for the experience that comes with it.
Think about going to a restaurant. You’re not just paying for the food. You’re paying for someone to take care of you for a little while.
And yes, if you’ve ever been to Dick’s Last Resort in Vegas, that service apparently involves paying someone to be a complete 🍆 to you. 😂
But hey… that’s part of the experience too.
So we started looking at horse transportation the same way.
The actual hauling is only part of what we do.
How do we serve you while we’re doing it?
How do we serve your horse?
Do you know when we’re on our way?
Do you know when your horse has been loaded?
Do you know how they’re doing?
Do you know when something isn’t going according to plan?
And if something does happen, do you know what we’re doing about it?
That, to us, is service!
It’s listening.
It’s communicating.
It’s paying attention.
It’s recognizing that every horse is different and every owner has their own concerns.
It’s making sure that when your horse arrives, you don’t just know they made it from Point A to Point B.
You know they were cared for along the way.
Because we know what it feels like to be on the other side of that trailer door.
We know what it means to hand someone else the responsibility of caring for an animal that means an awful lot to you.
So when we tell you we’re honored to be of service, it isn’t something we say because it sounds nice.
We Mean It
We’re grateful that you trust us with your horses, your plans, and a little piece of your family.
Because at the end of the day, one of our core values is simple:
SERVE YOU
Thank you for letting us be of service to you!!