07/14/2026
First of all, thank you to every single person who has trusted us to create meaningful pieces for you and your families over the past 6 years! It has truly been a blessing to meet so many wonderful people through this journey, and we’re incredibly grateful for the support you’ve shown our small business.
As we continue to grow, we’re making a small change to our custom order process. Beginning soon, custom orders will require a deposit at the time the order is placed.
For many years we have waited to collect payment until customers were completely satisfied with their finished piece, and we’re proud to have operated that way. However, this business model does allow the opportunity for us to invest significant amounts of time and money without being reimbursed. I understand we are all facing struggles and things happen but requiring a deposit will help us continue investing in quality materials and keep turnaround times running smoothly for everyone.
Thank you again for your understanding, your support, and for allowing us to be part of so many special moments. We’re excited to keep creating beautiful, personalized pieces for your homes and families for many years to come!
