Paw Spa and Retreat

Paw Spa and Retreat Our services include: a clean, safe, and fun boarding environment for pets to ensure optimal care is

Our services include: a clean, safe, and fun boarding environment for pets to ensure optimal care is taken while owners are away. Our goal is to make your pet feel comfortable while with us and to make them excited to return for their next stay.

07/22/2026

🐾 Blanket & Towel Donation Request 🐾

We’re always looking for a few extra supplies to help keep our furry guests comfortable! If you have any gently used bath towels, hand towels, or small blankets that you’re no longer using, we’d love to give them a second life here at Paw Spa & Retreat.

Your donations help us keep our pups clean, cozy, and comfortable during their stay and grooming appointments. ❤️

If you’d like to donate, just stop by during business hours. We truly appreciate your kindness and support—it means so much to us and our four-legged friends!

Thank you! 🐶🐾

07/21/2026

We apologize for the inconvenience, but our phone lines are currently not operational for incoming or outgoing calls.

Please email [email protected] or message our page to get in touch with us.

- Thank you, Paw Spa Team

04/14/2026

Due to technical issues, we are having trouble with phone connectivity. We are still receiving calls, but there is an issue with both parties being able to hear each other. If you call and leave a voicemail, we will get back to you as soon as possible. You can also reach out to us via email ([email protected]) or our page.

02/06/2026

📞 Phone Update for Our Clients 📞

We are still experiencing ongoing phone connectivity issues. The phone system has been glitching, and at times we may not be able to hear callers clearly or at all.

If you’re unable to reach us by phone or communication seems unclear, please feel free to reach out through one of the options below:

📧 Email: [email protected]
💬 Facebook Messenger: Send us a message here and we’ll get back to you as soon as possible.

Our team is actively working to resolve this issue. We sincerely appreciate your patience and understanding. Thank you for your continued support! 🐾

02/05/2026

We’re currently experiencing phone issues and internet issues. We apologize if you’re unable to reach us by phone or emails.Please feel free to message us here on Facebook Messenger, and we will get back to you as soon as possible. We are working diligently to resolve this issue. If you have an appointment today we will be keeping you posted with updates as needed. Thank you in advance for your patience and understanding.

01/29/2026

We’re currently experiencing phone issues and apologize if you’re unable to reach us by phone. Please feel free to email us at [email protected] or message us here on Facebook Messenger, and we will get back to you as soon as possible. We are working diligently to resolve this issue. Thank you in advance for your patience and understanding.

01/24/2026

We will be closed Monday, January 26th. All animals currently boarding with us will continue to be fully cared for. If you had a grooming appointment scheduled, we will be reaching out to you shortly.

If you have any questions, please feel free to contact us through our page. We will have staff monitoring messages throughout the weekend. Please continue to check here for updates regarding appointments, closures, or delays.

Most importantly, please keep yourselves and your furry friends safe, warm, and indoors. 🐾❄️

01/22/2026

With the upcoming snowstorm, when scheduling your pet’s appointment please make sure we have your most up-to-date contact information—especially a good phone number.

If our building hours change due to weather or staffing, we’ll post updates here and do our best to reach out to any appointments that may be affected.

01/19/2026

Notice of 5% Price Increase

There will be a 5% increase applied to all services. This adjustment is necessary to continue maintaining the quality, reliability, and service standards that are expected.

Thank you for your understanding.
Effective 02/01/26

Address

1152 Shepherdstown Road
Martinsburg, WV
25404

Opening Hours

Monday 7am - 6pm
Tuesday 7am - 6pm
Wednesday 7am - 6pm
Thursday 7am - 6pm
Friday 7am - 6pm
Saturday 8am - 5pm
Sunday 2pm - 5pm

Telephone

+13042637829

Website

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