10/26/2026
A little Country Acres reminder 🐾🤎
Whether you’ve been visiting for years or are planning your pup’s first stay, we’re grateful you’re here! We’ve gathered a few reminders to help you plan.
Our hours and policies haven’t changed with ownership. These same arrangements have been in place for over a decade and are listed on our website.
PICKUP & DROP-OFF HOURS
Monday–Friday: 8:30–10:30 AM & 4:00–5:30 PM
Saturday: 8:30–10:30 AM
Sunday: 4:00–5:30 PM
We understand these windows won’t fit everyone’s travel plans, but they have worked well for our clients while allowing consistent care for the dogs and time with loved ones for our staff. We plan to maintain these hours, though we may revisit them in future years if business growth calls for it!
Please arrange all pickups, drop-offs, and visits ahead of time, even within regular hours. Knowing when to expect you helps us be ready to welcome you while coordinating other families’ arrivals and the pups’ routines. A quick call or email before stopping by helps us make time for you, too!
Need a time outside these windows? Please reach out! Outside-hours pickup and drop-off may be accommodated for a $40 fee, with advance approval and subject to staff availability. Please confirm with us before making plans around an outside-hours visit.
Your dogs’ care and well-being always come first. Next, we’re helping families with scheduled arrivals and departures, followed by keeping the facility clean and comfortable.
We don’t have staff at the kennel 24/7 or someone dedicated to the front desk, so we may not be able to answer the door, phone, or emails right away.
We aim to respond to emails and return voicemails within 48 hours, though our busiest seasons may take a little longer. If we miss your call, please leave a voicemail so we can help! We don’t return missed calls without a voicemail, but we screen voicemails for urgent matters and prioritize those!
Thank you for your patience, for planning ahead with us, and for trusting us with your four-legged family. Your support means so much to our little business! 🤎🐾
