07/22/2026
🐾 To Our South Grand Lake Veterinary Clinic Family 🐾
At South Grand Lake Veterinary Clinic, we are committed to being here for our community and the pets who depend on us. We are incredibly grateful for the trust you've placed in us over the years, and we remain dedicated to providing compassionate, high-quality veterinary care.
Like many of you, we were saddened to learn of the recent closure of another local veterinary clinic. Unfortunately, this is a growing reality across rural America. Solo veterinary practices face increasing challenges, and veterinarians often work long hours in a physically and emotionally demanding profession with one of the highest rates of burnout.
As some families in our area are now searching for a new veterinary home, we hope to help as many pets as we can while continuing to provide the level of care our current clients have come to expect. To do that, we ask for your patience, understanding, and partnership.
Here are a few ways you can help us continue serving our community:
🐶 Plan ahead for routine care.
We are currently scheduling wellness appointments about two weeks in advance, and that wait time may increase. We send reminders one month before routine exams and vaccinations are due, so please call to schedule as soon as you receive yours.
📅 Please understand if we require an appointment deposit.
While this isn't required for every visit, deposits help reduce last-minute cancellations and no-shows so those appointment times remain available for pets who need them.
❤️ Please be patient with our scheduling team.
Our receptionists work incredibly hard to balance routine appointments with urgent medical needs each day. Sometimes they must prioritize patients based on the seriousness of their condition, and there may be factors behind the scenes that aren't immediately apparent. If we ever recommend another clinic for your pet's care, it's because we truly believe it's in your pet's best interest.
🌿 Remember that even veterinarians need time to recharge.
Dr. Broaddus occasionally takes time away for continuing education, family, or vacation. Those breaks are important—they help prevent burnout and ensure he can continue providing the care our community deserves for years to come.
💊 Please allow 24–48 hours for prescription refills and medical record requests.
Advance notice helps us process requests accurately while keeping our attention on the patients we're caring for each day.
💙 Most importantly, thank you.
Your kindness, patience, and words of encouragement mean more than you know. A simple "thank you" can brighten someone's entire day. Our team comes to work each day because we love caring for the pets of the Grand Lake community, and we are honored that you trust us with their care.
We know there will be challenges as our community adjusts to these changes, but with your support and understanding, we will continue doing what we've always done—providing compassionate care for the pets who need us.
From all of us at South Grand Lake Veterinary Clinic, thank you for being part of our family. We look forward to caring for you and your pets for many years to come. 🐾❤️