06/09/2026
Good Afternoon all! I have seen a large number of no call no shows in the past few weeks and I feel they need to be addressed. I have had FOUR this WEEK and it’s only Tuesday. If you’re unable to make your appointment please be courteous and try to give me at least 24hrs, I understand emergency’s come up, please try to message me to let me know that your pup is not going to be coming. That being said, I am heavily enforcing a new No Call No Show policy. If your pup is scheduled to be groomed and is not here by the appointment time they will be marked as a no call no show, in order for them to be rescheduled I will need a no show fee of half their groom before I put them back on my schedule. I can not guarantee I will have room for them in the upcoming weeks for a reschedule. I will also be enforcing a late fee as well if your pups are more then 10 minutes late there will be an extra 15$ added to your bill. My time is very valuable and I have had too much of it abused as of late, please be respectful of my business and my other clients. When you no show that is a time slot that could have been given to a new client on a waiting list or an existing client who needs a sooner time. If I do not have notice I unfortunately cannot offer deserving clients those slots. If you’re late, that can cut into the time of other clients who were on time. I appreciate every one of my clients greatly and I need my time to be appreciated as well. Thank you for reading, please understand that this is not to bash any one or make anyone feel bad just simply your groomer communicating the best way she can!
