How It Works: Health First, Tails Second
Before the fun begins, we take one important step: make sure every pup is healthy, safe, and cleared to play. It's part of what makes the Playground feel different—more calm, more trust, more care.
STEP 1 - Create Your Profiles
Set up your Pet Parent account and add your pup(s). Simply create your free account, here by clicking any of the buttons on t
his page and once you're in!
STEP 2 – Upload Required Vaccines
We require proof of up-to-date vaccinations to keep all tails wagging and noses happy. When every dog is cleared, everyone can relax—no guessing, no stressing.
Required for approval:
1️⃣ Rabies (1, 2, or 3 year)
2️⃣ Bordetella (annually)
3️⃣ Distemper/Parvo (1, 2, or 3 year)
4️⃣ Negative f***l test (done annually)
Step 3 - Profile Review (This step may take 1-2 business days)
Our team will manually review your profile and vaccine records, then get the dates verified by your vet clinic. This ensures a safe, balanced environment for every dog.
Step 4 - Schedule & Attend the Meet-N-Sniff
Once your pup is vaccination-cleared, you’ll be able to schedule a free 30-minute Meet-N-Sniff—to sniff, play, and see if the vibe is right.
Step 5 - 🔑 Kisi-Key & Purchases
After you've scheduled your Meet-N-Sniff, you’ll receive an email with a link to download KISI, our secure door access app. You must download the app PRIOR to your scheduled Meet-N-Sniff.
This app becomes your digital key—unlocking The Playground 24/7, anytime your pup needs to play, stretch, or reset. Make sure to keep the app on your phone since this is the only way to enter the building whether on a 24-Hour Playground Pass, Canine Camp/Daycare, Training, Events, or Memberships.
