07/16/2026
PRIVACY POLICY
Last updated July 15, 2026
This Privacy Notice for RVVH Veterinary Services, PLLC (doing business as
Ridgeview Veterinary Hospital) ("we," "us," or "our"), describes how and why we
might access, collect, store, use, and/or share ("process") your personal
information when you use our services ("Services"), including when you:
- Download and use our Facebook application
(https://www.facebook.com/profile.php?id=61583294333581), or any other
application of ours that links to this Privacy Notice
- Use Veterinary Medicine. Veterinary products and services for companion and
production animals.
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your
privacy rights and choices. We are responsible for making decisions about how
your personal information is processed. If you do not agree with our policies
and practices, please do not use our Services. If you still have any questions
or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are
looking for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you
use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be
considered "special" or "sensitive" in certain jurisdictions, for example your
racial or ethnic origins, sexual orientation, and religious beliefs. We do not
process sensitive personal information.
Do we collect any information from third parties? We may collect information
from public databases, marketing partners, social media platforms, and other
outside sources. Learn more about information collected from other sources.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information
for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your
information.
In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties.
Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organizational and
technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third
parties will not be able to defeat our security and improperly collect, access,
steal, or modify your information. Learn more about how we keep your information
safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request
(https://app.termly.io/dsar/1b24e1ba-f610-4715-8d15-79a54438e485), or by
contacting us. We will consider and act upon any request in accordance with
applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when
you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal
information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners,
and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and
services to you and update our records, we may obtain information about you from
other sources, such as public databases, joint marketing partners, affiliate
programs, data providers, and from other third parties. This information
includes mailing addresses, job titles, email addresses, phone numbers, intent
data (or user behavior data), Internet Protocol (IP) addresses, social media
profiles, social media URLs, and custom profiles, for purposes of targeted
advertising and event promotion.
Information collected when you use our Facebook application(s). We by default
access your Facebook basic account information, including your name, email,
gender, birthday, current city, and profile picture URL, as well as other
information that you choose to make public. We may also request access to other
permissions related to your account, such as friends, check-ins, and likes, and
you may choose to grant or deny us access to each individual permission. For
more information regarding Facebook permissions, refer to the Facebook
Permissions Reference page
(https://developers.facebook.com/docs/facebook-login/permissions).
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your
consent.
We process your personal information for a variety of reasons, depending on how
you interact with our Services, including:
- To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets,
financing, or acquisition of all or a portion of our business to another
company.
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you
share with third parties that we may link to or who advertise on our Services,
but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile
applications and/or contain advertisements from third parties that are not
affiliated with us and which may link to other websites, services, or
applications. Accordingly, we do not make any guarantee regarding any such third
parties, and we will not be liable for any loss or damage caused by the use of
such third-party websites, services, or applications. The inclusion of a link
towards a third-party website, service, or application does not imply an
endorsement by us. We cannot guarantee the safety and privacy of data you
provide to any third-party websites. Any data collected by third parties is not
covered by this Privacy Notice. We are not responsible for the content or
privacy and security practices and policies of any third parties, including
other websites, services, or applications that may be linked to or from the
Services. You should review the policies of such third parties and contact them
directly to respond to your questions.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this Privacy Notice, unless a longer retention period is
required or permitted by law (such as tax, accounting, or other legal
requirements).
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is
not possible (for example, because your personal information has been stored in
backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational
security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will
not be able to defeat our security and improperly collect, access, steal, or
modify your information. Although we will do our best to protect your personal
information, transmission of personal information to and from our Services is at
your own risk. You should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18
years of age.
We do not knowingly collect, solicit data from, or market to children under 18
years of age, nor do we knowingly sell such personal information. By using the
Services, you represent that you are at least 18 or that you are the parent or
guardian of such a minor and consent to such minor dependent's use of the
Services. If we learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become aware of
any data we may have collected from children under age 18, please contact us at
[email protected].
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You
can withdraw your consent at any time by contacting us by using the contact
details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from
our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to
the SMS messages that we send, or by contacting us using the details provided in
the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be
removed from the marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for
other non-marketing purposes.
If you have questions or comments about your privacy rights, you may email us at
[email protected].
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ("DNT") feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage, no uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will inform
you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT
signals. Because there currently is not an industry or legal standard for
recognizing or honoring DNT signals, we do not respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware,
Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New
Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or
Virginia, you may have the right to request access to and receive details about
the personal information we maintain about you and how we have processed it,
correct inaccuracies, get a copy of, or delete your personal information. You
may also have the right to withdraw your consent to our processing of your
personal information. These rights may be limited in some circumstances by
applicable law. More information is provided below.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have collected
in the past twelve (12) months. The table includes illustrative examples of each
category and does not reflect the personal information we collect from you. For
a comprehensive inventory of all personal information we process, please refer
to the section "WHAT INFORMATION DO WE COLLECT?"
A. Identifiers
Examples: Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal identifier, online
identifier, Internet Protocol address, email address, and account name
Collected: YES
B. Personal information as defined in the California Customer Records statute
Examples: Name, contact information, education, employment, employment
history, and financial information
Collected: YES
C. Protected classification characteristics under state or federal law
Examples: Gender, age, date of birth, race and ethnicity, national origin,
marital status, and other demographic data
Collected: NO
D. Commercial information
Examples: Transaction information, purchase history, financial details, and
payment information
Collected: YES
E. Biometric information
Examples: Fingerprints and voiceprints
Collected: NO
F. Internet or other similar network activity
Examples: Browsing history, search history, online behavior, interest data,
and interactions with our and other websites, applications, systems, and
advertisements
Collected: NO
G. Geolocation data
Examples: Device location
Collected: NO
H. Audio, electronic, sensory, or similar information
Examples: Images and audio, video or call recordings created in connection
with our business activities
Collected: YES
I. Professional or employment-related information
Examples: Business contact details in order to provide you our Services at a
business level or job title, work history, and professional qualifications if
you apply for a job with us
Collected: NO
J. Education Information
Examples: Student records and directory information
Collected: NO
K. Inferences drawn from collected personal information
Examples: Inferences drawn from any of the collected personal information
listed above to create a profile or summary about, for example, an
individual's preferences and characteristics
Collected: NO
L. Sensitive personal Information
Collected: NO
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone or
mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your
inquiries.
We will use and retain the collected personal information as needed to provide
the Services or for:
- Category A - As long as the user has an account with us
- Category B - As long as the user has an account with us
- Category D - As long as the user has an account with us
- Category H - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT
INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section, "HOW DO WE
PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to
a written contract between us and each service provider. Learn more about how we
disclose personal information to in the section, "WHEN AND WITH WHOM DO WE SHARE
YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration.
This is not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties
for a business or commercial purpose in the preceding twelve (12) months. We
will not sell or share personal information in the future belonging to website
visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these
rights are not absolute, and in certain cases, we may decline your request as
permitted by law. These rights include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for
targeted advertising (or sharing as defined under California's privacy law),
the sale of personal data, or profiling in furtherance of decisions that
produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
- Right to access the categories of personal data being processed (as
permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have
disclosed personal data (as permitted by applicable law, including the
privacy law in California, Delaware, and Maryland)
- Right to obtain a list of specific third parties to which we have disclosed
personal data (as permitted by applicable law, including the privacy law in
Minnesota and Oregon)
- Right to obtain a list of third parties to which we have sold personal data
(as permitted by applicable law, including the privacy law in Connecticut)
- Right to review, understand, question, and depending on where you live,
correct how personal data has been profiled (as permitted by applicable law,
including the privacy law in Connecticut and Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted
by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition feature (as
permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access
request (https://app.termly.io/dsar/1b24e1ba-f610-4715-8d15-79a54438e485), by
emailing us at [email protected], or by referring to the contact details
at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized
agent to make a request on your behalf. We may deny a request from an authorized
agent that does not submit proof that they have been validly authorized to act
on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine
you are the same person about whom we have the information in our system. We
will only use personal information provided in your request to verify your
identity or authority to make the request. However, if we cannot verify your
identity from the information already maintained by us, we may request that you
provide additional information for the purposes of verifying your identity and
for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect
additional information to verify your identity before processing your request
and the agent will need to provide a written and signed permission from you to
submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us at
[email protected]. We will inform you in writing of any action taken or
not taken in response to the appeal, including a written explanation of the
reasons for the decisions. If your appeal is denied, you may submit a complaint
to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law,
permits our users who are California residents to request and obtain from us,
once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California
resident and would like to make such a request, please submit your request in
writing to us by using the contact details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?"
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with
relevant laws.
We may update this Privacy Notice from time to time. The updated version will be
indicated by an updated "Revised" date at the top of this Privacy Notice. If we
make material changes to this Privacy Notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this Privacy Notice frequently to be
informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
[email protected] or contact us by post at:
RVVH Veterinary Services, PLLC
26923 County Road 420
Alva, OK 73717
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US,
you may have the right to request access to the personal information we collect
from you, details about how we have processed it, correct inaccuracies, or
delete your personal information. You may also have the right to withdraw your
consent to our processing of your personal information. These rights may be
limited in some circumstances by applicable law. To request to review, update,
or delete your personal information, please fill out and submit a data subject
access request: https://app.termly.io/dsar/1b24e1ba-f610-4715-8d15-79a54438e485
This Privacy Policy was created using Termly's Privacy Policy Generator
(https://termly.io/products/privacy-policy-generator/).
