The Pet Authority

The Pet Authority Locally owned & operated! Your pet nutrition experts serving Albert Lea & Austin, offering quality food, treats, and supplies for happy, healthy pets.
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Introduction
The Pet Authority is committed to protecting customer information and ensuring the safety and well‑being of all pets in our care. This policy outlines how we collect, use, and safeguard information, as well as the terms that apply to our grooming, bakery, and retail services. Information We Collect
We may collect personal information such as your name, contact details, appointment his

tory, and payment information, including credit cards kept securely on file for grooming services. We may also collect non‑personal data related to website or social media interactions. How We Use Your Information

Information is used to:
- Schedule and manage grooming appointments
- Process payments and maintain credit‑card‑on‑file arrangements
- Fulfill retail and bakery orders
- Communicate appointment reminders, updates, or service‑related notices
- Improve customer service and store operations
- Comply with safety, legal, and regulatory requirements

Sharing of Information
We do not sell or rent customer information. Data may be shared only with trusted service providers who assist with payment processing or business operations. These partners are required to protect your information and use it solely for authorized purposes. Information may also be disclosed when required by law. Grooming Safety & Service Policies
All grooming pets must have current vaccinations and be in suitable health for handling. Our groomers may refuse or discontinue a service if a pet shows signs of illness, excessive stress, or unsafe behavior. This ensures the safety of both the pet and our staff. Grooming Cancellation & No‑Show Policy
Grooming appointments must be canceled or rescheduled at least 24 hours in advance. If an appointment is canceled with less than 24 hours’ notice, or if the customer does not arrive for the scheduled appointment, the groomer assigned to that appointment reserves the right to charge the full cost of the service to the credit card on file. Bakery Products
Our in‑house bakery prepares treats using pet‑safe ingredients. Customers are responsible for confirming any allergies or dietary restrictions before purchase. Custom bakery orders may require advance payment and are not eligible for return or refund. Returns & Exchanges
Retail returns and exchanges follow our in‑store policy and may require proof of purchase. Product availability and pricing may change without notice. Data Security
We take reasonable measures to protect customer information from unauthorized access or misuse. While we strive to safeguard all data, no system is completely immune from risk. Customer Rights
Customers may request updates or corrections to their personal information where permitted by law. Marketing communications may be opted out of at any time. Policy Updates
This policy may be updated periodically. Continued use of our services indicates acceptance of the most current version.

06/01/2026

Kelly has multiple openings the month of June for grooming. You may book on-line or call the Austin location at 507-396-2770.

06/01/2026

Hailey will be doing walk-in nail trims this Saturday, June 6th, from 9 am - 10 am!

AUSTIN LOCATION back to regular business hours! 🦋 Monday-Friday 9am-6pm 🦋 Saturday 9am-4pm 🌼 Sunday Closed 🐾
05/29/2026

AUSTIN LOCATION back to regular business hours! 🦋

Monday-Friday 9am-6pm 🦋
Saturday 9am-4pm 🌼

Sunday Closed 🐾

Still missing
05/28/2026

Still missing

Austin
Anybody seen me or possibly scooped me up? My moms losing her mind and needs me back asap. Pretty sure there’s a reward call Or text 507-438-0888

Hey Albert Lea!! To our amphibian and spider lovers, we have freshly started fruit flies!! Just 9.99 to start your own c...
05/27/2026

Hey Albert Lea!!

To our amphibian and spider lovers, we have freshly started fruit flies!! Just 9.99 to start your own colony! 🪰

Austin the weather has been a tad toasty 🌞 Come on in and get some refreshing ice cream 🍦 for your four legged kids.Flav...
05/27/2026

Austin the weather has been a tad toasty 🌞
Come on in and get some refreshing ice cream 🍦 for your four legged kids.
Flavors include:
Watermelon 🍉
Quadruple Berry 🍓
PB&J 🥜
Liver Shivers (cat ice cream)
We do have a few Cantaloupe and pumpkin Tumeric flavors
Remember to pick up a cooling bandana or two 😎 we open at noon

As we've had an influx of new client inquiries, please remember as of April 9, 2026, the Albert Lea grooming location is...
05/26/2026

As we've had an influx of new client inquiries, please remember as of April 9, 2026, the Albert Lea grooming location is not presently taking new grooming clients. Hailey's books are closed and priority will be given to clients who book with her on a regular schedule and have scheduled with her within the last year. Thank you!

05/26/2026

NAIL TRIMS FOR TODAY HAVE BEEN CANCELED. Please share.

AUSTIN LOCATIONAdjusted hours for Memorial Day Week:Tuesday May 26th 12p-6pWed May 27th 12p-6pThurs May 28th 12p-6pFrida...
05/26/2026

AUSTIN LOCATION

Adjusted hours for Memorial Day Week:

Tuesday May 26th 12p-6p
Wed May 27th 12p-6p
Thurs May 28th 12p-6p
Friday May 29th 12p-6p
Saturday May 30th 9a-4p

Grooming Customers will NOT be affected.

Thank you!

Albert Lea! If you need anything, Ash will be here for you!
05/25/2026

Albert Lea! If you need anything, Ash will be here for you!

Address

2014 E Main Street
Albert Lea, MN
56007

Telephone

+15073732505

Website

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