12/11/2025
π π π π π 5 star review from Rachel WILLIAMS: Fantastic customer service
Beautiful bed and amazing personal customer service from Neil. I contacted the company for advice after my bed arrived, Ininitially I reached out via their online chat. But, within minutes Neil had picked up the phone and called me to talk me through my questions. He was so knowledgeable and friendly and reassuring. He gave tips on how to encourage my pooch to use the new bed (he really loves his old sad smelly one!) and reassured me that I had the correct size and type of bed for my boy and his sore shoulder. But if needed, I was assured that the 30 day money back guarantee was available. Within 10 minutes of following his advice, my pooch was flat out on his new bed! I'd give 10 stars if I could!
https://www.bakerandbray.com