25/10/2026
🚨 LITTLE PAWS GETAWAY — MAJOR UPDATE REGARDING OUR BUILDING DISPUTE 🚨
After everything that has happened, I feel it’s time to explain the situation and share the serious concerns we have uncovered regarding the contractor we hired to build our summer house and prepare the grounds for Little Paws GetAway.
What should have been an exciting project has turned into a deeply stressful and costly experience.
🏗️ THE WORK AND MONEY PAID
We agreed to pay £6,000 for the summer house, with further payments made for additional work and materials. Which he persuaded us to take up.
Despite paying substantial sums upfront, we were left with incomplete work, outstanding items and serious concerns about the quality and safety of the structure. We spoke to another landscaper; who has said the quality and safety of the structure was done to a poor standard. The landscaper we got to do check over the work; has condemned it and advised has to a professional structural engineer to come out to survey it.
We repeatedly sought answers and requested a refund for work and items that had not been completed or supplied. Refunds were discussed, but we have not received the money we were seeking.
🔎 CONCERNS ABOUT NAMES AND BUSINESS DETAILS
The contractor used the name Harry in our dealings with him. We found out his real name was Harry James.
We have also discovered that the name previously given to us for his wife, Roxanne Brunswick, where the payments were deposited to a bank account with this name; was not her name. It was a fake name and fake bank account they used from Lloyds. We subsequently received information identifying a different name.
The business name was given as H&R Landscaping. After some more digging and detective work, the business appears to be a fake business and does not exist.
📩 THE INVOICE ADDRESS — AND WHAT HAPPENED NEXT
We sent formal correspondence, including a letter requesting repayment, to the address provided on the contractor’s invoice.
Following this, the person associated with that address contacted my Mother and told her that the contractor had not lived there for several years (6 Years to be exact).
We were also told that this was reportedly not the first time someone had experienced problems involving him. The person described an alleged previous incident in which an elderly man had lost thousands of pounds. We also got told by the person living at the address; that his Wife and Harry James were part of a big travelling community. We were also told that; Harry’s wife drove drunk into a bus stop and the council sent a letter demanding thousands of pounds of the repairs. This was told by the owner of the property living there.
💚 THE IMPACT ON LITTLE PAWS GETAWAY
This project was meant to create a safe, welcoming home away from home for small animals. Instead, we have faced uncertainty, financial pressure and significant delays.
We are now concentrating on establishing the facts, protecting our position and deciding how best to move forward.
Thank you to everyone who has supported us and offered advice. We genuinely appreciate it.
