11/05/2026
In order to improve communication, organisation, and response times within the practice, ROS Equine will now be moving the majority of routine client communication onto our dedicated WhatsApp Business number 📲
ROS Equine WhatsApp Business
+44 7379 487447
As the practice has continued to grow, Rory has increasingly found himself overwhelmed with the volume of direct calls, messages, and requests coming through personally on a daily basis. Unfortunately, despite best efforts, this does create a risk of occasional missed messages or delays in replying whilst out on veterinary calls, travelling, or managing emergencies ⛑️
To help improve efficiency and ensure nothing gets overlooked, both Florence and Kerry will now also be actively monitoring and managing the WhatsApp Business account alongside Rory ✨
Going forward, please use this number for:
🟢 Appointment requests & scheduling
🟢 Pharmacy / medication requests
🟢 Invoice & payment queries
🟢 Insurance paperwork
🟢 General admin enquiries
🟢 Sending photos, videos, passports, reports, etc.
🆘 For urgent or emergency veterinary matters, please continue to telephone the practice directly 🆘
We would greatly appreciate clients saving this number as:
‘ROS Equine WhatsApp’
Thank you for your continued support and understanding as we continue to grow and improve the service we provide 🙏🏽