22/05/2026
We're Hiring!! 📣📣
Senior Receptionist role.
We are looking for a motivated and friendly individual with a strong passion for customer care to join us as a Senior Veterinary Receptionist, to lead our reception team at our busy small animal practice. This role would require the post holder to work closely with Senior Nurse and Practice Manager to ensure smooth running of all aspects of Caerphilly Vets.
Previous experience working in a veterinary practice is essential. The ideal candidate should enjoy working as part of a team and possess the confidence to work alone when required. You should have a flexible and adaptable approach to work and should be happy to get stuck in wherever needed.
The role involves all aspects of client care in a medical environment such as diary management, processing payments and invoicing, debt prevention and management, pet insurance claims and information requests, call handling and triage, email receiving / sending, dispensing of medicines and taking prescription requests. A major aspect of the senior receptionist role is to ensure that the reception runs efficiently, and that all reception duties are attended to. They will be responsible for supervising the receptionists on a daily basis and ensuring that all functions are carried out in accordance with stipulated protocols and procedures.
This role is full time and is typically 37.5 hours a week Monday to Friday. Caerphilly Vets is growing rapidly and it’s an exciting time to join us - we encourage growth and development within your role as well as flexibility.
To apply for this position, please send your CV to: [email protected]
*Please note this role is NOT a pathway onto a veterinary care or nursing career, it is a recognised profession in itself. Previous applicants need not reapply.*
