01/07/2026
Hey guyssss❤️
Hope your all good!
Just a little message tonight (sorry I hate to moan...)
I have an online system which sends out reminders the day before appointments, I pay for this service (if you are not recieveing these messages please let us know asap so we have the correct contact number for yourself)
We have recently been having a lot of no shows and last minute cancellations. This impacts me so much, its hard enough running a business these days as it is, but having people not turn up or giving us 30minutes notice to say they cant attend does not give us chance to fill the slot (we also have a waiting list of people wanting to book) please try to give us at least 24hours notice where possible. I do now charge 50% of the groom for no shows & last minute cancellations, which i hate doing, so please please please read your reminders and let us know ❤️
Always forever grateful for your loyalty and support
Lucy & the hound house team🐾