10/06/2025
Lunch and grow 🥗
Our team sat down this week for a staff meeting on team based care, continuing our commitment to exceptional veterinary care.
Team-based care is a collaborative approach where our staff, the pets and their owners work together to deliver coordinated, high-quality care. It's a model where responsibility and accountability is on all team members to achieve shared goals and optimize patient outcomes. We work with everyone’s strengths and remember that you, as our loved clients, are also part of the journey.
While we have been using this approach for the last year and have had great feedback we felt it was time to really sit down and figure out how we can do it even better! Working on our roles, responsibilities and areas for continuing education - how wonderful it is to see our team develop and grow 💕💕