04/14/2023
Workplace Conflict - Conflict between employees in the workplace is a very natural outcome of - wait for it - individuals having different experiences, theories, ideas, approaches, solutions to resolving employment related problems. Many time an employee believes his/her idea is the most thoughtful, practical, in ther words, the BEST! Obviously, there is going to be conflict if more than one person strongly advocates for his/her idea to be the one chosen by the business to follow.
The thing is, in a healthy work environment, where things like trust, mutual respect, admiration for others, and two-way communication are present these conflicts can be resolved pretty readily. One approach is chosen to resolve the problem, and if it works, great! However, if it does not work, another former suggestion or new, alternative suggestions are put forth and implemented. The point is, collaboration takes place. And more collaboration in a business leads to a more smoothly run, usually successful business.
Unfortunately, not all work environments are healthy. Personalities get in the middle of things. Some people are intimidating, abusive. Others are passive- aggressive. Sometimes people just don’t like each other. Working in an environment like that can be unpleasant. Sometimes it can be unbearable. People become angry, depressed, and unable to work effectively. It can also have a negative effect on an employee’s home/family environment.
Recently I researched the issue of workplace conflict and came up with some interesting data. According to Alexandra Baruffati at (https://blog.gitnux.com/topics/statistics) data compiled in March, 2023, indicates that:
- Globally, the average time that employees spend weekly on resolving disagreements in the workplace is 2.1 hours. In the United States, it rises to 2.8 hours a week.
- 85% of US employees have some level of conflict at work. Managers spend around 6 hours per week (roughly 15% of their time) solving work conflicts.
- 56% of employees who experienced conflict at work reported that it led them to stress, anxiety, and/or depression. 40% reported being less motivated.
This is just a sprinkling of the data reported in this research. I will be sharing more information about this in future posts. Please feel free to comment.