06/10/2026
Need a medication or food refill? You can request the refill directly through our App! You can choose to pick up your refill at our hospital or you can choose our home delivery option through our online pharmacy.
1️⃣ Click on the Shopping Cart - which is the far-left circle on your App home screen
2️⃣ Click on Pick Up or Delivery
For Pick Up:
➡️Check under Orders History if it is a medication you have gotten before - select Pick Up. If not, select Pick Up under Pending Orders and enter in all pertinent inforrmation.
➡️Choose your preferred pick-up date & time - *please allow us 24 hours notice to fill the request
➡️Click on Request Order
➡️Wait for our team to notify you that your order is ready for pick up.
Delivery
➡️If you choose Delivery, you will land in our online pharmacy to place your order
Our veterinary team will receive your order request and let you know when your order is ready. It’s that easy!