06/14/2026
Please help us welcome our two newest team members, Tristyn and Nicole!
How about a little peek at what goes on behind the scenes before a new hire starts caring for pets on their own?
Every new Puppy Love team member starts with a two-hour, in-person training with me. Then they complete about four hours of online training modules covering things like dog and cat body language, bite prevention, walking techniques, safety protocols, and more.
After that, the real fun begins.
They spend five separate days shadowing our Team Leads on visits, meeting pets, learning our systems, and seeing firsthand how we care for our clients and their furry family members. Then we shadow them for two additional days to make sure they feel confident and supported before taking visits on their own.
And even then, they’re never alone.
One of my favorite things about having a team is that we truly work together. If someone has a question, needs a second opinion, encounters something unusual, or just wants reassurance, they can hop on Slack or pick up the phone. There is always someone ready to help.
That’s one of the biggest benefits of a team-based pet care company. Not only does it allow us to serve more families, but it also means there are lots of experienced, animal-loving minds working together behind the scenes. It reduces isolation, helps prevent burnout, and ultimately leads to better care for the pets entrusted to us.
Tristyn and Nicole are excited to continue their training and start soaking up all the tail wags, happy purrs, and good energy that Wimberley pets have to offer while giving their humans peace of mind.
We’re so glad they’re here. ❤️