
06/15/2025
Losing a beloved family member – your pet – is an absolutely heartbreaking experience. In that desperate moment, you instinctively turn to organizations that are supposed to help. But I need to share a deeply frustrating reality I've encountered with the CNY SPCA, and it's a story echoed by far too many in our community.
This shelter used to have a critical online webpage where they'd post descriptions and photos of every found animal. It was a lifeline for worried owners, a beacon of hope in a dark time. That page is still gone. Completely deleted, and it has not been reinstated. How can a facility claim to facilitate reuniting lost pets when they remove such a fundamental tool for public access?
When you reach out for help, instead of genuine assistance, you're often given nothing more than a list of external phone numbers and a harsh tone. This is not help, it's a wild goose chase when you're at your most vulnerable. And I've heard, and personally witnessed, heartbreaking accounts of people finding their pets at this very shelter, only to be denied reunification, even when within the 10-day hold period that is supposed to be legally protected.
There is a consistent and alarming lack of transparency from this organization. It's become evident, time and again, that they seem to disregard established laws and regulations, choosing instead to operate by their own rules.
This situation is simply unacceptable. When does this stop? When will accountability finally happen for an organization that is failing its core mission and, more importantly, failing the desperate families and lost animals in our community? We deserve better they animals deserve better!