10/23/2026
VETERINARY TECHNICIAN APPRECIATION WEEK - RECEPTIONIST AND PHARMACY EDITION
Yeah, yeah, it's "technically" technician appreciation week but we take any opportunity we can get to celebrate all of our incredible staff! Dr. Edds has been busy spoiling us all week with lots of food and presents, not sure if you know it but she is the best boss EVER. And today I want to take the opportunity to give a special thanks to some of the faces you see and some you don't. These are often the unsung heroes of the clinic. Our receptionists are the first people you see when you enter the clinic and the first voice you hear when you call. They have to be prepared to answer a WIDE variety of questions or be able to find the answer. We often say that they have the most difficult job in the clinic. And let's talk about pharmacy. Our pharmacy manager handles everything from filling prescriptions to keeping track of inventory, ordering, stocking, and a million things in between. She's the one tracking down a doctor to see if your pet can have a refill of their medication or calling in a prescription to an outside pharmacy if we don't carry the medication you need. Bluegrass doesn't work without these special ladies. So, in keeping with the theme from yesterday, let me tell you a little about them.
ABBY: Pharmacy/Inventory Manager. No nonsense. Fixer of all the technical/computer issues in the clinic. Incredibly efficient. Calm under pressure. Has insane knitting and baking skills.
KELSEY: Receptionist. Calm and composed under pressure. Perfect mix of vetmed knowledge and office skills. Always has room at her house for another critter in need of a good home. Hard worker, huge heart.
CALLY: Newest addition to the BVC, our newest receptionist! Cally just started with us this past Monday so we haven't gotten a picture or gotten to know her too well yet. But from what I've seen already: calming presence but at the same time very proficient at her job. Vetmed and customer service background and it is very evident. Welcome addition to our crew!
I am so grateful for these ladies and the integral part they play in our clinic. To be able to entrust these vital areas of day to day operations to employees who are so efficient and excel at their job is not something I take for granted! I cannot count the number of times I need something done and they take care of it with a smile on their face. They are a blessing to me, to the rest of our staff, and to all our BVC family. If you see them, or any of our staff, make sure to tell them "thank you" for all they do!
-Yvonne