04/24/2026
LATE CHARGE NOTICE
Hello my beautiful Groom Room clients! The following is a new policy regarding pickups. If you are given a pickup time and you are over 15 minutes later than that pickup time there will be a late charge. It is $50 per hour. I do not have a facility where I can keep dogs for an extended period of time. I have a crate in my (very) small shop but some dogs are not crate trained and will bark while I’m grooming the next dog or worse, hurt themselves trying to get out. I also have dogs that do not do well with other dogs so I have to put my own dog up somewhere where she will not disturb the other dog. Sometimes I don’t have a groom right after but sometimes I do and sometimes I have a personal appointment that I need to get to or something else going on so it is very important that you pick up your dog in a timely manner. My suggestion on scheduling is that you schedule on a day that you’re off or have flexibility with your work so that you can be available to pickup when you get your heads up text/call. If you prefer a call over text please let me know. If I forget to give you a heads up and I send you a text when I’m done and you are 15-30 minutes late that is on me. You of course will not be charged if that is the case. Thank you for your understanding! I appreciate you!
-Christina