04/17/2026
Good Morning!
Friendly reminder - please be sure you are contacting the clinic phone for making appointments, record request, prescriptions etc. The clinic number is 805-467-1341.
Messages to Dr Potters personal cell will likely not be seen as it is hooked up to the foal alert system when mares are close to foaling. Also please do not group text Dr Potter’s cell phone and the clinic number. We are working through this issue but the phone system does not deliver these group texts for unknown reasons.
Also - non-emergencies only need 1 call/ text a day and multiple people don’t need to call over the same non-urgent matter ( urgent meaning that the horse needs immediate attention). Repeated calls only delay our ability to respond to everyone. Please ensure you are leaving a message or text and someone will get back to you. Please be respectful that Emily is assisting Dr Potter or working with horses at the clinic and not just sitting by the phone waiting for calls. We do our best to respond in a timely manner but both Dr Potter and Emily are working extremely long hours. Our ability to see emergencies this time of year is very dependent on mares close to foaling, frozen semen mare schedules and treatments required for in-house hospitalized patients.
On Monday and Wednesdays Emily has class until 2 pm so return calls will likely be delayed those days!
