09/10/2025
*We are a SMALL private rescue. We spend the majority of our time cleaning, cleaning, food prepping, walking dogs, and cleaning some more. Not sitting on the phone but rather barely having time to get to it! Amongst having errands, shopping, and personal apts to get done during normal business hours. And sometimes driving hours to pickup an animal or to bring one to the best vet for their case! Some days there is no time to get to the phone until Im lying in bed at night. And almost every single day I’m texting multiple people back with resources trying to help with lost pets & emergency rehomes, even when we dont have the space to take them in. Therefore, applications for adoption sometimes have to wait a bit for my attention.
My goal is to respond to texts within 4-12 hours max. Emails are usually application inquiries, less urgent, and turnaround time is generally 1-3 days.
Sending follow up emails twice a day, a few hours apart, when Im replying to you daily but it’s apparently not fast enough for your liking… & sending things like just “????” to rush me is a bit ridiculous. And now accusing me of not being a real rescue, to guilt me into replying on your timeline? Thats not really showing you’re a mature, stable adopter!
I know some people think “if you really wanted homes for these animals you’d prioritize messages” but that is idealistic & frankly self centered thinking. I get to all my messages, prioritizing people in crisis, as fast as I can. Consider that we’re busy trying to care for these animals, dont just assume we’re doing a poor job replying. And carry that grace when you’re dealing with any business or loved one, really!