04/28/2026
Good morning everyone,
We are open and continuing to see patients as scheduled.
At this time, we are experiencing significant phone service issues. We currently have only one active phone line instead of four, which has reduced our call capacity by approximately 75%. If you attempt to call while we are already on the line, your call may be disconnected with no option to leave a message.
We appreciate your patience as we work with Spectrum to resolve this issue. At this time, email is the fastest and most reliable form of communication. Please contact us at [email protected].
We understand how frustrating this situation can be, especially when trying to schedule care for your pets. Please know that we are doing everything we can to restore full phone service as quickly as possible, but resolution is dependent on Spectrum’s timeline.
Thank you for your understanding.