02/12/2025
Microchip Information Update:
- We know that many of you have already seen that a microchip company called SaveThisLife has ceased operations abruptly. I have tried to call the company, and can confirm that the calls do not go through. I have also used pets that we know have SaveThisLife chips to run tests. I can confirm that the company's website no longer contacts owners the way it is supposed to. I have also verified that AAHA's universal lookup tool will no longer provide information on these pets, because SaveThisLife has removed their customer's information from the database.
- I do not have any explanation as to why the company ceased operations, or why they removed all access to pet owner's contact information. I also do not know why they've done this without any warning or notification to their customers. I do think that customers who have paid for microchip registrations with this company have a right to be upset. I wouldn't be surprised if some sort of legal resolution has to be reached at some point, but I have no idea how long that could take.
- At Magnolia Grace, we have not used microchips from this company, so if your pet was microchipped here, then this issue does not affect you.
- We do know that other area clinics have used SaveThisLife branded chips, so many people in our area ARE affected by this issue.
- Here are some action steps we can recommend to you:
1. If you know that your pet has a chip from SaveThisLife, and you have your microchip information, you can register your pet with another company, to be sure that your pet will show up in the database. The company that we have been using and can recommend to you is called PetLink. You can go to their site at PetLink.net and click "Register Microchip" on the left side. There is a one-time fee of $29.95 for a lifetime registration.
2. If you are not sure about which brand microchip your pet has, please call us or come by. If we have your pet's microchip number on file with us, then we can put it in the AAHA lookup tool and verify for you which company it is from. If we don't have your microchip number on file, we can scan your pet to verify the presence of a chip, and check the registration status for you.
- We hope this information helps, and we will continue to try to learn what we can to help you.
Thanks for reading,
Dr. Turbyfill