05/25/2026
Statement from the Board of Directors:
In response to a whistleblower complaint in January from a member of our staff, the Humane Society of Jefferson County commissioned an independent investigation into operational concerns at the shelter. The investigation was conducted by Thompson, Guildner & Associates, Inc., P.S. and included more than 20 interviews with current and former staff members, board members, and volunteers. Information gathered during the investigation revealed a lack of leadership, training, accountability, and established policies and procedures within the shelter, which contributed to a dysfunctional work environment.
The investigation supported the whistleblower’s complaint regarding the shelter operating out of compliance with applicable veterinary practice regulations and controlled substance record keeping requirements. The primary concern identified was a lack of support for the veterinary department and, in some instances, interference with the recommendations and professional judgment of the veterinarian.
The investigation also reviewed additional claims raised through media reports and interviews. Two public claims involved allegations of animal neglect and abuse. The first concerned two kittens that were reportedly overlooked for up to a week and nearly starved. The investigator found the claimant to be credible but found no evidence suggesting the incident was intentional. Instead, the investigator concluded the situation resulted from a lack of leadership and oversight.
The second incident involved a dog named Greg, who was alleged to have been housed in an outdoor kennel containing maggots and mold. The investigator found no evidence to substantiate that claim. The dog had been moved to a different outdoor kennel, and the previous kennel had not been cleaned, resulting in the presence of maggots and mold. In both cases, appropriate action was taken shortly after the incidents were discovered.
Three additional claims were investigated, including inappropriate remarks made by a manager to a former staff member, the alleged misuse of shelter resources for personal use, and concerns regarding unsanitary conditions at the facility. The investigator determined the claim regarding inappropriate remarks to be credible. The investigator also determined that the shelter’s surgical trailer was used for outside veterinary services under an informal arrangement, and that no written policies existed governing such use. The investigator found no evidence of an ongoing sanitation issue at the facility.
The Board has already announced that Jen Dupree is no longer serving as Executive Director of the Humane Society of Jefferson County. The Board is now working with other animal welfare organizations and plans to assemble a panel of subject matter experts to work alongside the veterinary staff and Board to establish clearly documented processes and procedures, including comprehensive training programs.
Additionally, the Board has contracted with a human resources professional to assist with employment policies, staffing development, and code of conduct expectations. The Board is also developing improved policies and procedures related to oversight, including greater public accessibility and transparency.
We take these issues seriously and are committed to taking the necessary steps to ensure they are fully addressed and do not happen again. We are grateful for the continued support of our community and donors as we work to strengthen our operations and restore full confidence in the Humane Society.
The shelter remains open, and our adoption, animal licensing, rehoming, and pet food pantry programs are fully operational. Community events will continue as scheduled.
Sincerely,
The Board of Directors
