04/21/2025
A letter to our clients, friends and communities,
Beginning on May 9th, 2025 for The Animal Hospital at the Crossroads (Phillipsburg) and May 23rd, 2025 for The Animal Hospital (Plainville) all general appointments and large animal work will cease. All emergency work will cease on May 5th, 2025 for both clinics.
Dr. Lauren Mack will transition to a consultation and reduced services status for both practices. It is our intention to sell these practices to new owners when this time comes. However, starting on the aforementioned dates, all regular and emergency services will conclude, and Dr. Mack will be available on a limited and consultative basis.
After 11 years of serving Rooks, Phillips and surrounding counties, I cannot overstate the gratitude I have for all the wonderful relationships fostered. My teams have had the privilege of working with your large and small animals as well as your families. We have stood with you on some very bright days and some very dark days, and we take great pride in having stood with you. At the same time, despite tirelessly battling numerous challenges and circumstances over the last 5-plus years, it is time to transition.
Further, it is time for me (Dr. Mack) to put my family first. The demand of veterinary practice in a rural area is all-consuming and although I have taken great pride in this journey, it is simply not sustainable.
We will continue regular services until the aforementioned dates and ask you to please call your clinic for scheduling. Patients on pharmacy prescriptions can also expect those to persist for an extended period as patients transition care.
For medical records, please email [email protected].
We will also be posting other information about transitioning records in the weeks to come.
- Dr. Lauren Mack and The Animal Hospital